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SAP Hybris Review

SAP Hybris OUR SCORE 88%
starting price By quote
our score 88%
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  1. What is SAP Hybris
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is SAP Hybris?

SAP Hybris is a total customer engagement platform. It is known for being an e-commerce system that is flexible and capable enough to work in any given channel. SAP Hybris provides powerful tools that are highly suitable to organizations operating in sectors like telecommunication, financial services industries, and manufacturing. The system is available as a hybrid suite that can be deployed on-premise, on-device, and in the cloud based on your requirements and scale of operations. Located across the United States and Europe, SAP Hybris has, over the years, become known as a leading e-commerce solution offering products that cover the areas of marketing, billing, commerce, sales, and microservices. Since its inception, it has diversified its offerings for businesses and continues to do so today in order to give businesses an edge in keeping up with the dynamic nature of markets and industries. Needless to say, its e-commerce solution greatly benefits from the constantly evolving SAP infrastructure.

Product Quality Score

Ease of use
Customer support
Value for money

SAP Hybris features

Main features of SAP Hybris are:

  • Product Content Management
  • Catalog Management
  • Versatile Document Management
  • Customer Financial Management
  • Multi-Channel Commerce
  • Built-In SEO Optimization Tools
  • Sales Performance Management
  • Sales Force Automation
  • Subscription Order Management
  • Agile Charging
  • Optimized Pricing Simulation
  • Omni-Channel B2B
  • Omni-Channel B2C

SAP Hybris Benefits


The main benefits of SAP Hybris are its rich feature set, vendor reliability and enterprise security. The following details spell out these advantages to be had when you use SAP Hybris:

SAP Hybris products and solutions are designed with customer-centric and data-centric features in mind. These allow the solution to provide users the capability to improve information flow, workflow timeline, processes performance, and customer relationships. SAP Hybris offers features for businesses to afford more automation and digital transformation.

Omni-Channel Capabilities

Engage your customer base across different platforms. SAP Hybris allows you to do just that with its Omni-Channel B2B and B2C interaction tools. This way, your business can deliver customer needs wherever they are across your touchpoint channels. Furthermore, with SAP Hybris, you can transform your customers from just being end users to become a contributor to your processes, from data collection to merchandising.


SAP Hyrbis solutions for Sales enable you to engage your customers dynamically in the ever-changing market and digital enterprise workflows. Customers today are looking for quick and meaningful real-time interactions and data processing over one-sided consumer touch points. SAP Hyrbis Sales products allow you to engage them in such ways via its integrated CRM framework. The software proactively fetches customer data through tested algorithms and provide insights to your front line sales personnel. This is crucial information for prospect and lead generation.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

SAP Hybris Integrations

The following SAP Hybris integrations are currently offered by the vendor:

  • CSV
  • Data Hub
  • ERP
  • ImpEx


Customer Support


Pricing Plans

SAP Hybris pricing is available in the following plans:

Free trial
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