Discover the leading SaaS software comparison site

Each month we help +100k companies to find efficient online tools

Qwaiting Review

Qwaiting OUR SCORE 81%
starting price $199
our score 81%
free trial
  1. What is Qwaiting
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Awards Section
  6. Technical Specifications
  7. Available Integrations
  8. Customer Support
  9. Pricing Plans
  10. Other Popular Software Reviews

What is Qwaiting?

Qwaiting is a queue management system that enables leading enterprises to create a more organized and systematic way of lining up their customers. Thus, helping you simplify your queue and allows you to provide better customer service. Their platform comes with helpful features, such as alerts and notifications, appointment scheduler, badge management, document management, ID scan, queue control functions, registration management, remote configuration, screen display, service documentation, ticket printing, visitor tracking, watch list, and many more. Qwaiting is best for public sectors, banking, hospital, educational institutions, and the like. These institutions can maximize Qwaiting’s platform to effectively manage the flow of their customers’ needs, which then helps them boost efficiency, improve their customers’ waiting experience, and further transform and grow their business. Furthermore, you can use their platform on your computer, laptop, and mobile devices so you can handle queue management even when you are out of the office. This lets you reduce your customers’ waiting time and make them more delighted.

Product Quality Score

Features
8.0
Ease of use
8.2
Customer support
8.1
Value for money
8.1
8.1
TOTAL SCORE

Qwaiting features

Main features of Qwaiting are:

  • Alerts and Notifications
  • Appointment Scheduler
  • Badge Management
  • Document Management
  • ID Scan
  • Pre-Registration
  • Queue Control Functions
  • Registration Management
  • Remote Configuration
  • Reporting
  • Screen Display
  • Self Check-in
  • Service Documentation
  • Ticket Printing
  • Visitor Management
  • Visitor Tracking
  • Watch List

Qwaiting Benefits

Benefits

The main benefits of Qwaiting are alerts and notifications, different reporting types, and lets you efficiently manage your space.

Alerts and Notifications

Qwaiting lets you send and receive text messages to remind or notify your customers of their scheduled appointments. With this, you can reduce long waiting lines and free your customers from standing in queues. The platform also provides personalized notifications you can send to customers who avail of specific services.

Different reporting types

Qwaiting provides different types of reporting, including the interactions made online and offline. You can view a historical report of all the appointments made, customers who availed of certain services, registered customers, and the like. It also has a service documentation feature that will describe the interactions made through free text and transaction codes. Then, you can use these reports to gain more insights about your customers and further improve the service you provide.

Efficiently manage your space

Due to the pandemic, it is imperative to control and limit the number of people present in a specific space. Using a queue management system, you can easily achieve this since your customers can access the services they want from you without physically checking in. A queue management system lets you create a virtual queue, enabling you to control and manage scheduled appointments and walk-ins effectively.

Awards Section

Great User Experience Award
Rising Star 2020 Award
In our Qwaiting reviews the software has been distinguished with our:
- Great User Experience Award

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Qwaiting Integrations

The following Qwaiting integrations are currently offered by the vendor:

No information available.

Customer Support

Phone
Online

Pricing Plans

Qwaiting pricing is available in the following plans:

Free trial
Basic Plan
$199/month
Premium Plan
$349/month
Enterprise Plan
Contact Vendor