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Prime Suite Review

Prime Suite OUR SCORE 79%
starting price By quote
our score 79%
free trial
  1. What is Prime Suite
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Prime Suite?

PrimeSuite is a set of solutions for aiding healthcare providers in managing their electronic health records and practices. It is an integrated system made up of robust analytics, financial, clinical technology that have customizable features to help users with billing, reporting, and administrative tasks. The system is also equipped with specialized templates that are suited for different kinds of physicians that are all trying to aid in clinical documentation. Other notable features are the tools for helping with ICD-10 coding and a dashboard that can track the progress of value-based programs’ quality measures. Prime Suite aims to support incentives for quality care which is why it is NCQA recognized and Meaningful Use-certified. It is also one of Greenway Health’s ambulatory solutions and it provides healthcare organizations with different apps for improving admin, financial, and clinical procedures.

Product Quality Score

Ease of use
Customer support
Value for money

Prime Suite features

Main features of Prime Suite are:

  • Clinical alerts
  • HIPAA compliant
  • Dashboards for progress tracking
  • Group reporting
  • Certified for Meaningful Use Stage 2
  • Patient engagement features
  • Code-mapping features
  • Single sign on for both EHR and PM
  • EPCS electronic prescribing function
  • Analytics solutions
  • Interoperability solutions
  • Patient-centered medical home (PCMH)
  • Speech-to-text data capturing tool
  • eRx
  • Documentation tools
  • Specialized clinical template library
  • ICD-10 ready

Prime Suite Benefits


The main benefits of Prime Suite are its intuitive interface and operation, specialized clinical template library, clinical alerts feature, and regulatory requirements compliance. Here are more details:

Easy to use

Prime Suite is easy to use, which means that those who can understand and operate it is not limited to technical personnel only. It also features a single sign-on for both PM and EHR. Dashboards and PQRS are able to run varying value programs and are capable of group reporting. All these intuitive functions are meant to remove redundancy from work that might cause complications in the future. In general, usability is a big help for enhancing efficiency around various parts of clinics including office, back office, and front desk.

Clinical templates

There is a library in the system that stores specialized and flexible clinical templates. These are helpful to users for documenting details more precisely. It also reduces the time they spend in tediously tracking down all details on different medical records. There are supplementary tools as well that enable users to more efficiently capture structured data.

Clinical alerts

Clinical alerts is a feature that facilitates the scheduling of resources and appointments. eRx feature, on the other hand, is used for easy browsing of facesheet for obtaining patient details.

Compliance with regulatory requirements

Prime Suite aids users in being compliant with regulatory requirements. To do this, users are able to receive impressive incentives through its MU stage 2 certification properties. Code mapping attributes are also helpful for making preparations for ICD 10 transition. These are all useful for ensuring accuracy in obtaining patient data. As an added safety measure, Prime Suite is equipped with EPCS (Electronic Prescribing of Controlled Substances) functions that are meant for avoiding drug diversion by providing precise prescriptions to patients. The system is also officially recognized by PCMH.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Prime Suite Integrations

The following Prime Suite integrations are currently offered by the vendor:

  • Demandforce
  • ePatientFinder
  • Bravepoint
  • Instant Claims Advance
  • Fogo StashPro
  • Seamless Medical Systems
  • Century Payments
  • McGraw Hill
  • ClaimRemedi Clearinghouse Solution
  • HIM Solutions
  • GSG Compliance Consulting
  • Relatient
  • PhoneTree
  • LK Bridge
  • Availity Revenue Cycle Management
  • Blynq
  • Updox Direct Secure Email
  • Navicure
  • Pro2 Replication
  • CMH Patient Reminders
  • Greenway® Speech
  • ZirMed Revenue Cycle Management
  • Entrada Mobile Documentation
  • CheckinAsyst
  • TSYS/Transfirst Electronic Payment Processing
  • Inuvio
  • Greenway® Prime Image™
  • Gateway EDI Healthcare
  • MedStatix Patient Experience Platform
  • FormsAsyst
  • PatientLink
  • Scheduware
  • MedMaster Mobility
  • Chart Capture
  • PrimeDATACLOUD™ Remittance Intelligence
  • Allergy Edge
  • NovaRad PACS + Independent Practice Solutions
  • Updox Patient Portal
  • POS-I-BILL statement processing
  • Studycast
  • Ergo Sum Health Risk Assessments
  • Prime Practice Analytics
  • UnisonMD
  • Innovative Billing
  • Clienttell
  • Fogo Consulting
  • Chiron Health Telemedicine Video Visits
  • HealthSheets
  • MRS Mail Express
  • ActX
  • Clearwave Patient Check-in Kiosk
  • Vital Interaction
  • Marstudio Solutions
  • MedOfficePro Secure-Scribe
  • Updox Integrated Faxing
  • Greenway Link
  • PatientPay
  • Comprehensive Operational Readiness (COR)
  • Greenway® Prime Mobile
  • Doc ASAP
  • ProviderFlow
  • 360 Analytics
  • The mClinical Platform
  • PingMD
  • Opargo Patent Pending Solution
  • Avhana Health
  • Updox Patient Surveys
  • Your Practice
  • MDBA
  • Talksoft
  • TrustHCS
  • OTech
  • DocView
  • Updox Appointment Reminders
  • Titan EDI Services
  • Newport Cloud Software
  • Phreesia Patient Check In
  • Docusign for Patients
  • HouseCalls
  • Lightbeam Data Backup and DR
  • EVaukt Healthcare Solutions
  • Instamed
  • MDreferralPRO
  • Solutionreach
  • PatientPop
  • QueueDr
  • Dr. Leonardo Website Builder
  • POS Online Bill Pay
  • Medfusion Patient Portal
  • Foro Cloud Prime Suite Hosting
  • RxPhoto
  • iConnect Network Services
  • Relaymed
  • DMEhub ePrescribing
  • Alert Solutions Appointment Reminders
  • DRS Imaging


Customer Support


Pricing Plans

Prime Suite pricing is available in the following plans:

Free trial
Contact vendor