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IFS Field Service Management Review

IFS Field Service Management OUR SCORE 85%
starting price By quote
our score 85%
free trial
  1. What is IFS Field Service Management
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is IFS Field Service Management?

IFS Field Service Management is a solution specifically designed to serve the needs of service providers whether they are in a project management firm or contact center. It allows them to track the problems of customers on the field so that they can be addressed and acted upon properly. The system is equipped with features and tools to fully handle the services required for customer queries like parts management, request handling and tech support among others. It is mobile optimized which means that, through their mobile devices, field workers are able to monitor their assigned tasks. It provides various highly versatile features which makes it worth looking into. With offices in over 40 countries, IFS is accessible and can be contacted for support regardless of a user’s location.

Product Quality Score

Ease of use
Customer support
Value for money

IFS Field Service Management features

Main features of IFS Field Service Management are:

  • Task Scheduling
  • Inventory Tracking
  • Quotes
  • History of services
  • Invoicing
  • Estimates
  • Dispatch Management
  • Forecasting
  • Billing
  • Fleet Management

IFS Field Service Management Benefits


The main benefits of IFS Field Service Management are its various tools that aid companies in their product lifecycle management, resource planning, and inventory management. It also facilitates in various financial aspects of business, it is scalable, and it can help users make better business decisions. Here are more details:

Product lifecycle management

IFS aids users in streamlining their product lifecycle management, making it more effective and smooth. That is possible because the system is a unification of major functions like EAM and ERP that allow users to easily address the most typical of the problems.

ERP solution

The system is designed mostly for the benefit of service companies, which is why it features a resource planning tool. Through its ERP tool, item management gains full tractability, ensuring that required items are never out of stock when needed.

Inventory monitoring and forecasting

IFS is equipped with features that allow users to track and forecast inventories. With this, businesses can gain accurate predictions for their financial outlook. With this, businesses can smooth their operations and prevent major financial troubles, making the tool an especially beneficial one.

Assists in financial processes

The platform is also capable of aiding companies in providing assistance in some of their financial aspects such as the seamless management of invoices and billings. It can also set out quotes and estimates for their clients.


Thanks to its high scalability and numerous configuration possibilities, the system is capable of meeting the necessities of different types of business in several ways. It is able to service a manufacturing plant, food industry, and others. Its smartly designed tools are always useful.

Smarter business decision

Making the right business decision requires looking back into the services they provided. It gives users the right information about how previous transactions resulted, thus, giving them opportunities to adjust properly for a better service. IFS is capable of doing that by showing them their full service history.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

IFS Field Service Management Integrations

The following IFS Field Service Management integrations are currently offered by the vendor:

  • Click Software
  • Clear Spider
  • HROnboard


Customer Support


Pricing Plans

IFS Field Service Management pricing is available in the following plans:

Free trial
Contact vendor