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Freshteam Review

Freshteam OUR SCORE 92%
starting price Free
our score 92%
free trial
  1. What is Freshteam
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Freshteam?

Freshteam is a cloud-hosted software that mixes the power of recruitment solutions and applicant tracking systems in a single interface. This platform lets freelance recruiters, hiring managers, and other professionals find talented individuals for their companies or customers. As the newer addition to Freshworks family, Freshteam is designed as a compact bundle of recruitment CRM and core applicant tracking tools. With its functionalities, users can easily manage the process of searching talents aligning to the company’s standards. This solution can be used by businesses of all sizes and it offers both free and priced plans. Freshteam combines the data of top candidates for easy assessment and it is fortified with tools so you can communicate using other tools without leaving the system. A unified database is also accessible for easy record-keeping of recruitment files. And if you have concerns, Freshteam’s support team is available at your disposal.

Product Quality Score

Ease of use
Customer support
Value for money

Freshteam features

Main features of Freshteam are:

  • Applicant tracking
  • Dashboard & 360-degree profiles
  • Recruitment CRM
  • Interview feedback
  • Contextual conversations
  • Personalized engagement
  • Collaborative hiring
  • Employment referrals
  • Job posting management
  • Notifications
  • Bulk email actions
  • Conversation panel
  • Canned responses
  • Archived talent pool
  • Structured feedback
  • Listing templates
  • Actionable insights
  • Offer templates
  • Employees directory
  • Integrations
  • Searchable talent pool
  • Mobile app
  • 24/7 Customer Support

Freshteam Benefits


The main benefits of Freshteam are its centralized dashboard, job posting management, and proficient candidate sourcing and screening. Here are the specifics:

Centralized Dashboard for Hiring Operations

All talent recruiters can control and manage the hiring process using a centralized dashboard. The system is customizable, which make it easy for users to connect with great talents while adhering to the company’s policies to bring all candidates’ data in a single location.

Job Posting Management

The software lets users create and define job postings and share them on sites. For this purpose, users can take advantage of the customizable and eye-catching ready-made templates or create their own listing. Every vacant position can be associated with a specific recruiting department and users can organize the workflow stages of the hiring process for them, too.

Proficient Sourcing of Candidates

Freshteam allows users to advertise their businesses on mobile-friendly career websites and share them on leading social media platforms such as Facebook, LinkedIn, Google+ and Twitter. With its career inbox, tracking candidates is made easier as it converts each email that users receive into an active app. It can also be used to create job-specific email ads, create personalized tracking links, and many more.

Proficient Screening of Candidates

Freshteam allows you to determine the best candidates even without viewing their data, as all info you acquire is parsed automatically and placed in their profile that contains a resume, feedbacks, interaction history, and others. Also, the software allows users to involve other recruitment departments in the decision-making process and consider their views before you select the best candidate. Engage with your candidates, gather structured feedback, and schedule interviews with the software. Also, team members and candidates can receive notifications, sync their inbox, correspond to the candidate within the platform, and execute bulk emailing to speed up the process.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Freshteam Integrations

The following Freshteam integrations are currently offered by the vendor:

  • Freshdesk
  • Freshservice
  • Freshsales
  • Freshcaller
  • Google Calendar
  • Gmail

Customer Support


Pricing Plans

Freshteam pricing is available in the following plans:

Free trial