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Cloudways Review

starting price $10
our score 84%
free trial
  1. What is Cloudways
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Awards Section
  6. Technical Specifications
  7. Available Integrations
  8. Customer Support
  9. Pricing Plans
  10. Other Popular Software Reviews

What is Cloudways?

Cloudways is managed cloud hosting platform that enables you to set up your website and go live. It ensures performance, reliability, and security. You can choose between 5 cloud providers, including DigitalOcean, AWS, and Google data centers, among others. It also supports unlimited applications and PHP apps. Cloudways provides expert support to help you identify and resolve issues. Through automated backups, you can ensure your data is protected. It also enables you to monitor your website at all times. Cloudways offers integrations and add-ons that can help you maximize your cloud servers. An SMTP add-on can help you deliver emails from your server, while an application migration add-on can help you migrate sites and get guidance on the infrastructure.

Product Quality Score

Ease of use
Customer support
Value for money

Cloudways features

Main features of Cloudways are:

  • Vendor Support
  • Control Panel
  • SSL
  • CDN Add-On
  • Application Installation
  • Firewalls
  • Monitoring
  • Backups
  • Staging Environment
  • Advanced Cache Optimization
  • Auto Healing
  • Security Patching
  • HTTP/2 Enabled Servers
  • SSH and SFTP Access
  • Team Management

Cloudways Benefits


The main benefits of Cloudways are performance and security, collaboration and control, and vendor support.

Performance and Security

Cloudways ensures performance and security so you don’t have to worry about your website crashing or security breaches. The dedicated environment allows you to maximize the server you choose, especially with the help of SSD drives, advanced caches, and CloudwaysCDN, which ensures top performance globally. It also provides auto-healing so any issues that may crop up will be resolved by the server itself. As for security, Cloudways provides firewalls, SSL certification, and IP whitelisting. You can also perform regular security patches and implement two-factor authentication to further protect your account and server.

Collaboration and Control

Cloudways enables collaboration between you and your team members and gives you control over your servers. If you have multiple websites, you can group and organize them into projects so it’s easier to monitor and manage. You can control who can access what through SSH and SFTP access. Additionally, you can also define URL and cookie exclusion and inclusion through the Varnish cache rules.

Vendor Support

Cloudways provides 24/7/365 support so you can get the help you need as soon as you encounter any issues that might affect your website. You can reach the vendor through live chat, online ticketing, email, and phone. Clients with premium support get a private Slack channel and online tickets resolved within two hours of sending.

Awards Section

Great User Experience Award
Rising Star 2020 Award
In our Cloudways reviews the software has been distinguished with our:
- Great User Experience Award
- Rising Star Award

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Cloudways Integrations

The following Cloudways integrations are currently offered by the vendor:

  • New Relic
  • Git

Customer Support


Pricing Plans

Cloudways pricing is available in the following plans:

Free trial
Standard DigitalOcean Data Centers
Starts at $10/month
Linode Data Centers
Starts at $12/month
Standard Vultr Data Centers
Starts at $11/month
AWS Data Centers
Starts at $36.51/month
Google Cloud Data Centers
Starts at $33.81/month
Premium DigitalOcean Data Centers
Starts at $12/month
High Frequency Vultr Data Centers
Starts at $13/month