ClickSoftware Review
- What is ClickSoftware
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is ClickSoftware?
ClickSoftware is a field service management solution for companies of different scales to help them grow incrementally and revolutionize service operations. It does this by offering tools with precise algorithms and machine learning that aid in decision-making, in maximizing potentials, and in improving executions. With key features such as job forecasting, scheduling shifts and dispatches, performance metrics and mobile functionality, ClickSoftware creates an engaging experience for clients. It also offers consultation, project realization, training, and customer support.Product Quality Score
ClickSoftware features
Main features of ClickSoftware are:
- Contract Management
- Customer Database
- Demand Forecasting
- Dispatch Management
- Electronic Signature
- Field Service Management
- Inventory Control
- Job Management
- Mobile Access
- Performance Measurement
- Real-time Reporting
- Routing
- Scheduling
- Service History Management
- Technician Management
- Work Order Management
ClickSoftware Benefits
The main benefits of ClickSoftware are promoting transparency and accountability to employees, automating work, and supporting real-time updates.
With 20 years of experience in utilizing artificial intelligence, ClickSoftware delivers an automated and optimize service in executing plans throughout the service chain. With its scalability, it can adapt to the business and its schedules. The software also gives you the opportunity to customize the settings to your needs as your company develops.
The software’s forecasting and scheduling management feature covers the assignment of tasks to your employees and promotes accountability among them. And with the app’s mobile functionality, you can monitor performance metrics and identify aspects for further improvement.
Real-time updates are also incorporated in the system for constant monitoring in any device to make your team coordinated. ClickSoftware also allows your users to update word orders even when there is no internet connection. These changes are recorded in the database when a connection becomes available.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
ClickSoftware Integrations
The following ClickSoftware integrations are currently offered by the vendor:
- IFS
- Maximo
- NetSuite
- Salesforce
- SAP
Video
Customer Support
Pricing Plans
ClickSoftware pricing is available in the following plans: