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Bitrix24 Review

Bitrix24 OUR SCORE 80%
starting price $39
our score 80%
free trial
  1. What is Bitrix24
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Bitrix24?

Bitrix24 is a collaborative software designed to automate procedures in communication and management in small and large businesses or even startups. This tool offers a unified and complete set of tools in managing your contacts, messages, emails, files, tasks, and projects. What makes this software unique and user-friendly is the fact that it supports both web-based and mobile applications suitable to your iPhone or iPad devices. By securing an account in Bitrix24, you can access various tools and features that allow you to use your business’ existing systems or make your own apps. Plus, you can invite your colleagues to join in. Using the Activity Stream, your team can work effectively under one roof while keeping track of all tasks. Bitrix24 provides a free trial plan inclusive of all the essential features and tools but limited 12 users only. The software is accessible on any device when you avail the cloud-hosted premium plan. Moreover, on-premise solutions are available for accessing source codes, acquiring extra tools and controlling your data.

Product Quality Score

Ease of use
Customer support
Value for money

Bitrix24 features

Main features of Bitrix24 are:

  • Instant messages
  • Calendar sharing
  • Activity Stream intranet center
  • CRM
  • Company structure
  • Bulk email
  • Daily planner
  • Extranet
  • CRM reports
  • Simple access assignment
  • Sales funnel
  • File sharing and versioning
  • Photo albums
  • User Profiles
  • Time management
  • Email notifications
  • Tasks
  • Project groups
  • Task reporting
  • Workflow

Bitrix24 Benefits


The main benefits of Bitrix24 are its robust feature set, flexible pricing and scalability.   Here are the details:

CRM Integration

Through CRM integration, your business can centralize information, activities, projects, and tasks—all in one. You don’t have to use several applications for solving different issues because Bitrix24 is robust. Uploading and sharing files with your coworkers are possible with this tool. Overall, organizing projects and schedules and storing data are made easier through the application.

Manageable and Secure Communications

Bitrix24 allows you to manage both internal and external communications using solid and secured modules. This platform supports intranet services including wiki, files, conversations, email notification, tasks, photo gallery and more. Using this app, you can make or receive virtual telephone calls. Meanwhile, social searches require access permissions to continue.

Better Company Structure Using Management Tools

The solutions offered by Bitrix24 are designed to speed up, organize and improve your business processes. It comes with a wide array of management tools like time-tracking, planning, employee directory, task reporting, work check/in-out, employee directory, and absence chart. Outlook and CalDAV sync enable users to access time planning tools including calendars, meeting manager and event scheduler. Bitrix24’s document libraries are equipped with WebDAV versions and flexible permission features.

Flexible Plan Options

Bitrix24 is available in different pricing plan options. Paid plans allow users to explore all functionalities and tools of the application with additional online storage. You may opt for the free, plus, standard and professional plan depending on your business needs.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Bitrix24 Integrations

The following Bitrix24 integrations are currently offered by the vendor:

Bitrix24 is equipped with open API that allows users to easily integrate and customize the system with their existing business processes and solutions. For this purpose, the vendor advises using the services and amenities of its partners.


Customer Support


Pricing Plans

Bitrix24 pricing is available in the following plans:

Free trial
Free Plan