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Awario Review

Awario OUR SCORE 84%
starting price $29
our score 84%
free trial
  1. What is Awario
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Awario?

Awario is a web and social media monitoring app that you can use to manage your reputation online. With it, you can track your product mentions, gain insights on the market, and be aware of your competitors. It works by filtering data online through keyword mentions. The keyword could be the name of your company, your product, your industry, or something else. Awario also has a blacklist feature so that you can filter links. One benefit of this feature is that you can filter out your own websites and social media so you can focus on the content from customers, reviewers, and competitors. The app can provide you with market insights that you can use to find out what the market wants, what things you can improve in your product line-up, and what features can make your product better. It lets you join discussions and forums, follow threads and accounts, comment on blogs, and even enter groups. These promote customer engagement and also boosts your customer service. Awario is ideal for teams of all sizes who want a robust monitoring software, reputation management system, and market analysis tool.

Product Quality Score

Features
8.4
Ease of use
8.5
Customer support
8.3
Value for money
8.4
8.4
TOTAL SCORE

Awario features

Main features of Awario are:

  • Non-stop Monitoring
  • Customer Engagement
  • Trend Tracking
  • Blacklist and Filtering
  • Reputation Management
  • Impact Scoring
  • Multiple Language Support
  • Dashboard
  • Customizable Alerts

Awario Benefits

Benefits

The main benefits of Awario are market research and analysis, customer engagement, joining discussions, and reputation management. Here are more details on Awario’s benefits:

Market Research and Analysis

You can use Awario to monitor what your customers say about you and your competitors. Social media is a place ample with insights about what customers think about your product. Researching the target market helps you find out what your customers want and need. It also enables you to discover opportunities that can make your products better.

Customer Engagement

You can track influencers who you could ask to sponsor your products or find reviewers who could test out your products, share first impressions, and give ideas on what can make it better. This encourages customer engagement and ensures that people will talk about your product. Word of mouth is the best marketing tool of all, especially when those words travel through the Internet.

Join Discussions

Awario lets you quickly join discussions online by searching for specific keyword mentions, such as the name of your company or your product. You can start discussions on any topic in any industry and reply to customer posts. You can also answer questions from skeptical customers who may have doubts or apprehensions on buying your products.

Reputation Management

Awario helps you manage your reputation online. Improving your reputation makes your customers trust you more, hence encouraging them to continue buying from you. For example, Jan Snapper from the company Paperlike usually replies to customer concerns about their products online. If there were ever any customers that left bad reviews or who weren’t satisfied by the product, Paperlike would tell them about the company’s money-back guarantee. Meanwhile, you can find from this list of reputation management software the exact tools that you can use to take care of this specific process.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Awario Integrations

The following Awario integrations are currently offered by the vendor:

  • Facebook
  • Twitter
  • Instagram
  • Reddit
  • YouTube
  • Google+

Video

Customer Support

Online

Pricing Plans

Awario pricing is available in the following plans:

Free trial
Starter
$29/month
Pro
$89/month
Enterprise
$299/month
Quote-based Plan
Contact vendor