Asterisk Review
OUR SCORE 85%
- What is Asterisk
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Asterisk?
Asterisk is a robust, open-source framework built by Digium to help developers create advanced voice, video, and text solutions for businesses of all sizes. It is an innovative solution that turns a normal computer into a ground-breaking server to power next-gen communication. The platform comes with a suite of pre-made components that handle both the low-level and the sophisticated details of the text, voice, and video communications. Asterisk is ideally perfect for many applications and services such as automatic call distribution, conference bridges, voice mail, unified communications, and more. It’s a highly flexible solution that relies only on the existing business internet connection to function. Some of its main features include call routing, communication management, SMS messaging, caller ID, call transfer, computer telephony, call monitoring, and caller information records.Product Quality Score
Asterisk features
Main features of Asterisk are:
- Call Recording
- Convert Text to Speech
- Information Storage
- Text messaging
- Route Calls
- Monitor Calls
- Caller ID/Voicemail
- Transfer Calls
- Manage Communication
Asterisk Benefits
The main benefits of Asterisk are its modular design, streamline unified communications, robust PBX functionality. Here are more details:
Modular Design
Asterisk is designed from the ground up to be a modular platform. Its modular design gives users the flexibility to combine the PSTN interface, dailplan script, and SIP channel. This coupled with the core engine enables users to create solutions that perform well even in the most challenging communication environment. Besides, modular architecture means users have the freedom to combine the modules they only need to cut costs.
Streamline Unified Communications
Also, Asterisk is designed to help businesses link communication channels into the available applications and functions. The goal is to support and streamline unified communications and create an all-inclusive phone system with multifaceted communication capabilities. It enables businesses to leverage the existing systems and remove the hurdles to effective communications. Besides, Asterisk facilitates intelligent queuing and makes it easy to implement the web-based callback, giving remote workers to deliver exceptional customer service.
Robust PBX Functionality
Moreover, Asterisk is a reliable platform built with both classical and advanced PBX tools. It provides high-end, proprietary PBX functionalities while enabling traditional telephony systems to work seamlessly with modern VoIP systems. What is intriguing is that Asterisk works with traditional telephony protocols such as Loolstart, Kewlstart, FXO, FXS, and E&M. Besides, it supports advanced VoIP protocols such as Google Talk, SCCP, SIP, IAX, MGCP, and XMPP.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Asterisk Integrations
The following Asterisk integrations are currently offered by the vendor:
- Atmos
- Tenfold
- AmoCRM
- Oreka TR
- Vtiger CRM
- InfoFlo
- Bpm online CRM
- AuguTech
- Apptivo CRM
- SysAid
Video
Customer Support
Pricing Plans
Asterisk pricing is available in the following plans:
