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Zoho BugTracker Review

Zoho BugTracker OUR SCORE 84%
starting price $3
our score 84%
free trial
  1. What is Zoho BugTracker
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Zoho BugTracker?

Zoho BugTracker is a web-based bug tracking software for companies of all sizes. The program enables you to manage and track bugs successfully. It also integrates with leading storage providers, such as Google Drive, Microsoft OneDrive, and Dropbox. This way, the software collects all bugs from these sites. This process then eliminates the need for spreadsheets and manual bug entries. With Zoho BugTracker, you can automate repetitive tasks, such as form and workflow creation. You can then set premade and customized templates for ordinary tasks. The program also provides you with reports regarding software crashes. As a result, you can respond to complaints quickly. This functionality also gives data-backed analytics of your product’s performance. Moreover, Zoho BugTracker lets you verify financial transactions from their sources. Hence, the software serves as an all-around bug manager for your business.

Product Quality Score

Ease of use
Customer support
Value for money

Zoho BugTracker features

Main features of Zoho BugTracker are:

  • Audit Trail
  • Ticket Management
  • Task Management
  • Workflow Management
  • Assignment Management
  • Escalation Management
  • Issue Scheduling

Zoho BugTracker Benefits


The main benefits of Zoho BugTracker are consolidated bug information, customized features, and improved collaborations.

Consolidated bug information

Zoho BugTracker safely stores all your bugs in one platform. This way, you can manage product reports efficiently. This bug tracking software then lets you track software developments across remote teams from around the globe.

Moreover, you and your team can access these bugs through any device with an Internet connection. This process allows you to manage reports anytime and anywhere.

Customized features

Zoho BugTracker offers customizable features that respond to your unique goals and needs. You can also create a specialized workflow for every project. As a result, you can ensure that each product goes through custom-made and quality stages.

The platform also provides personalized email templates for each bug classification. This process eliminates the need to create a new email for every reported incident. 

Improved collaborations

The software features forums and chat rooms that allow you and your employees to communicate efficiently. Through these tools, you can share project updates and give comments to improve product development stages.

With Zoho BugTracker, you can attach files to your messages. The platform even features multiple file support. This functionality enables you to provide supporting documents for your updates and suggestions.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Zoho BugTracker Integrations

The following Zoho BugTracker integrations are currently offered by the vendor:

  • Google Drive
  • Microsoft OneDrive
  • JIRA
  • GitHub
  • Bitbucket
  • Dropbox
  • Box
  • Zapier
  • Crashlytics


Customer Support


Pricing Plans

Zoho BugTracker pricing is available in the following plans:

Free trial
Free Plan