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Upwork Review

Upwork OUR SCORE 97%
starting price $500
our score 97%
free trial
  1. What is Upwork
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Upwork?

Upwork is an online market for freelance jobs. It is lauded to be the biggest online workplace site with the largest number of job hunters and employers. On the platform, freelancers and employers seek to find the best deals for their particular projects. Parties involved attracting projects and employers with their profiles, ratings, work portfolio, and competitive prices. Upwork makes finding the right match easy through its powerful search engine with various filters. On there, users can narrow down or widen their search parameters. Upwork is also proactive in eliminating fraudulent behaviors and transactions. Policies are put up to identify scams and fake employer/employee profiles. This is to protect the legitimate users and the site’s integrity. These security measures plus other features make Upwork the go-to site for both freelancers and employers around the world.

Product Quality Score

Ease of use
Customer support
Value for money

Upwork features

Main features of Upwork are:

  • Work Diary
  • Job Posting
  • Candidates Shortlist
  • Proposal Reviewing
  • Chat Scheduling
  • Feedback Sharing
  • Global Payments
  • Needs Analysis
  • Send & Receive Files
  • Profile Browsing
  • Mobile Access
  • Invoicing & Reporting

Upwork Benefits


The main benefits of Upwork are its stable functionalities, mobile support, and secured payments. Let’s itemize the details below.

Efficient Search and Reviews

If you are an employer and you need a freelancer for a certain project, you do not have the time to look at and investigate a sea of profiles. Upwork’s algorithms help you narrow down your search for the best potential hires for your job. The platform already meticulously reviews those that are in your profile list so that when you do your own review and interview, you would only be spending time with the best of the best.

Intuitive Working Platform

When you want to contact your freelancer(s), you can do so using Upwork’s native messaging system. You can send and receive files, collaborate, and even give feedback on a current job being performed in real time. The platform supports both text and video communications. Important exchanges can be carried out in these forms.  

Furthermore, Upwork is also available on mobile both for iOS and Android devices. Being on the go will not stop you from keeping in touch with your freelancers so that you can review their performance or even send your payments on time.

Accurate Billing

Freelancers send billings to their employers for the hours that they spend working as per agreed upon in their contracts. Upwork makes sure that employers are billed fairly by making reviews of each Work Diary possible. Employers can track billable time and even have access to the screenshots captured. In this way, employers will only pay the right amount for the right amount of hours rendered by the employee.

Safe Payments

Employers can fund their accounts prior to the deadline. As soon as the freelancers’ jobs are reviewed, employers can promptly pay for their work and hours thanks to the automatic payment scheme. Other employers prefer different means and this is also accommodated by Upwork. Credit cards and other electronic payments are supported. In this way, you can pay your employees using your preferred and trusted payment type.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Upwork Integrations

The following Upwork integrations are currently offered by the vendor:

No available information


Customer Support


Pricing Plans

Upwork pricing is available in the following plans:

Free trial
Free Plan