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IBM Sterling Order Management Review

IBM Sterling Order Management OUR SCORE 84%
starting price By quote
our score 84%
free trial
  1. What is IBM Sterling Order Management
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is IBM Sterling Order Management?

IBM Sterling Order Management is a robust order management system packed with next-gen core capabilities that let organizations manage supply networks from a streamlined dashboard with inventory management, custom order fulfillment, and multi-channel aggregation. With the software, you will not only be able to expand the share of wallet and enhance customer loyalty but also minimize markdowns and enrich customer loyalty. Moreover, IBM Sterling Order Management provides a comprehensive view of supply and demand across multiple avenues to increase visibility into several external and internal inventory locations. This helps ensure accuracy and allows you to schedule alternative fulfillment locations to support the entire order promise. Furthermore, IBM Sterling Order Management also gives sufficient fulfillment models and scalable business process definitions that enable your customers to start an order through any avenue and take delivery virtually anywhere.

Product Quality Score

Ease of use
Customer support
Value for money

IBM Sterling Order Management features

Main features of IBM Sterling Order Management are:

  • Inventory Management
  • Order Entry
  • Order Fulfillment
  • Order Process Modeling
  • Delivery Visibility
  • Omnichannel Order Fulfillment
  • Order Management
  • Inventory Tracking
  • Reverse Logistics

IBM Sterling Order Management Benefits


The main benefits of IBM Sterling Order Management are customized monitoring, excellent inventory visibility, and progressive scheduling. 

Customized Monitoring

IBM Sterling Order Management is geared with monitoring capabilities that let you tweak dashboards to meet unique roles and adjust capacity for shipping and pick-up in store. This helps simplify and manage all your processes and orders from a single easy-to-use yet intuitive dashboard thereby, enabling to concentrate on more pressing revenue-generating matters. What is more, this order management software also empowers you to remain on top of order management issues with its proactive insights and alerts to assist you in getting a sense that something is wrong before it causes further problems. 

Excellent Inventory Visibility

IBM Sterling Order Management also provides you with real-time and personalized access to inventory data across all sources. This enables you to understand where all data and orders are coming. With a wide range of streams of orders entering your pipeline, IBM Sterling Order Management can assists you in organizing, accessing, analyzing, and protecting confidential order information. 

Progressive Scheduling

IBM Sterling Order Management enables your business to fulfill orders efficiently through its state-of-the-art scheduling plugin that works well on associated shipments, deliveries, and services. It also promotes the dynamic scheduling of connected services and product deliveries at the time of sale based on agreed-upon service, type of order, and resource availability parameters. This enables you to capitalize on the aspects that are working well and determine and address problems before they grow out of control.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

IBM Sterling Order Management Integrations

The following IBM Sterling Order Management integrations are currently offered by the vendor:

  • Magento
  • Warehouse Management System
  • Acoustic Exchange
  • Inventory Visibility


Customer Support


Pricing Plans

IBM Sterling Order Management pricing is available in the following plans:

Free trial
Quote-based Plan
Contact vendor