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eCaseLink CTMS Review

eCaseLink CTMS OUR SCORE 82%
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our score 82%
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  1. What is eCaseLink CTMS
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is eCaseLink CTMS ?

eCaseLink CTMS is a project management software based on the web. Developed by DSG, this platform can capture and share data across several different studies. It also provides its users unparalleled control over their researches, making it seamless to conduct necessary trials as well as experiments. Furthermore, the platform gives you easy access to a wide range of study information. The broad array of study data can be accessed and viewed from the platform’s intuitive interface in real time so you can be constantly updated of everything that concerns your trials and make decisions based on the acquired data and insights. The platform also allows its users to customize protocol deviations and violation classifications and even record suspicious activities so any problem and probable complications can be prevented immediately.

Product Quality Score

Ease of use
Customer support
Value for money

eCaseLink CTMS features

Main features of eCaseLink CTMS are:

  • User Role Settings
  • Edit Checks
  • Investigator Database
  • Customizable Categories
  • Study Tracking
  • Configurable Dashboard
  • Workflow Email Alerts
  • Adverse Event Findings Recording
  • Payments Module
  • Access-Defined Documents
  • Protocol Deviation Information Capture

eCaseLink CTMS Benefits


The main benefits of eCaseLink CTMS are its real-time data accessibility, high configurability, forms workflow monitoring capability, procedural deviance notifications, document management and contact information organization, and payments configurations. Here are more details:

Real-time Data Accessibility

eCaseLink CTMS comes with a neat dashboard where users can view the latest information about their ongoing studies and even generate reports to be distributed to stakeholders. The platform users will be able to access the information they need easily while the stakeholders will be completely aware of the progress of the studies they support. Aside from that, the platform also protects the research data by allowing only the authorized person to control the access rights of other individuals involved in the studies.

Configurable Solution

DSG understands that no two research institutions have the same workflow so the one-solution-fits-all approach will not work. That is why it made eCaseLink CTMS highly configurable to ensure that it suits the user’s needs and even adapt to the monitoring visit processes. The platform also comes with report forms. which can be customized so you can take down subject observations depending on your study requirements.

Workflows Monitoring Capability

eCaseLink CTMS speeds up the research and curtails errors because of missing information. The system checks and helps you know whether each question in the questionnaire has been answered and every field has been filled in. Also, it determines whether a negative answer was thoroughly explained, reducing the chances of missing significant information about the study.

Procedural Deviance Notification

Whenever deviations happen in protocols, the platform instantly notifies the user. With this capability, you will be able to find and implement necessary remediation procedures immediately and avoid further problems from happening. Additionally, the system gives its users the freedom to configure any violation so they can have their thresholds.

Document Management and Contact Information Organization

eCaseLink CTMS also functions as a repository for online documents. The system uses the metadata embedded in the user’s files as filter criteria so you can look for and retrieve information easily. The contact information organization, on the other hand, makes it easier for you to find the contact details of concerned individuals such as the patients, investigator, or stakeholder and communicate with them seamlessly.

Payments Configurations

eCaseLink CTMS can also handle remunerations for subjects and investigators. Also, it can help you lift some burden off your staff’s shoulder by customizing milestones for automatic payments.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

eCaseLink CTMS Integrations

The following eCaseLink CTMS integrations are currently offered by the vendor:

  • CTMS
  • ePRO
  • Safety Solution
  • IVRs
  • CDMS

Customer Support


Pricing Plans

eCaseLink CTMS pricing is available in the following plans:

Free trial
Contact vendor