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Bugzilla Review

Bugzilla OUR SCORE 79%
starting price Free
our score 79%
free trial
  1. What is Bugzilla
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Bugzilla?

Bugzilla is an open-source bug monitoring solution which is being leveraged by developers, development teams, and IT professionals to identify and troubleshoot issues and problems associated with hardware and software assets. Bugzilla unifies people and issue management processes in a powerful and effective platform which is free to use. Among its great capabilities are rapid deployment of applications, capturing of previous searches user have made, and smooth communication between team members.

Product Quality Score

Ease of use
Customer support
Value for money

Bugzilla features

Main features of Bugzilla are:

  • Localization
  • Full Unicode Support
  • Scheduled Reports
  • Webservices Interface
  • Sanity Check
  • Extension Mechanism
  • For Administrators
  • Advanced Search Capabilities
  • Time Tracking
  • Bug Lists in Multiple Formats
  • Reports and Charts
  • mod_perl Support
  • Automatic Username Completion
  • Drop-Down User Lists
  • Automatic Duplicate Bug Detection
  • Move Bugs Between Installs
  • Impersonate Users
  • “Watch” Other Users
  • Patch Viewer
  • Private Attachments and Comments
  • Support for Multiple Database Engines
  • Save and Share Searches
  • Excellent Security
  • Email Notifications Controlled
  • Multiple Authentication Methods
  • Custom Workflow
  • File/Modify Bugs By Email
  • Custom Fields
  • Request System
  • Control Bug Visibility/Editing

Bugzilla Benefits


The main benefits of Bugzilla are it permits software and hardware issue monitoring and troubleshooting to be performed within a cloud-based workspace, delivers powerful capabilities that can enhance how developers and IT professionals work and collaborate on bugs, and makes it possible for specific organizations to come up with high-quality software and hardware products. Read the following discussion so you can find out how Bugzilla can revolutionize your issue management processes:

Easy Monitoring and Troubleshooting

Spotting and fixing issues in software and hardware assets are very challenging even for veteran developers and IT professionals. What’s great about Bugzilla is that it makes issue monitoring and troubleshooting an easy process. This is because it is a cloud-based system, so it means all procedures and tasks when it comes to identifying, analyzing, and solving software and hardware issues like downtimes, bugs, crashes, and dysfunctional components can now be performed on any web browser.

Provides Developers and IT Professionals with Powerful Capabilities

Bugzilla delivers powerful capabilities that developers, development teams, and IT professionals will definitely appreciate. For instance, it enables users to quickly search for information found within the solution. Bugzilla can even record and retrieve the previous searches they have made. Users can also communicate and collaborate with each other smoothly as they handle software and application issues. Team members can receive notifications that are delivered to them automatically via email. Another capability is that it permits them to generate and access reports, graphs, and charts so they can easily make sense of whatever pieces of information captured by the solution.

Produce High-Quality Software and Hardware Products

Some organizations and business can take advantage of Bugzilla to produce software and hardware products that can satisfy the needs and expectations of their target customers, helping them ensure that their products have high availability and can perform well all the time. Aside from that, the bug monitoring solution can enhance how their in-house developers do their jobs, boosting efficiency and productivity.  

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Bugzilla Integrations

The following Bugzilla integrations are currently offered by the vendor:

  • ZeeBugs
  • ALM Works Deskzilla
  • TaskComplier
  • Zimbra
  • Markdown
  • Entomologist
  • BugCam
  • Interclue
  • LiveProject
  • BugMail
  • qTrace
  • Bug Shooting
  • TaskJuggler
  • Althaia for Outlook
  • MyZilla
  • BugzMon
  • Gurock TestRail
  • Bugit
  • Liaison
  • PractiTest
  • TestLodge


Customer Support


Pricing Plans

Bugzilla pricing is available in the following plans:

Free trial
Free Plan