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Salesforce Government Cloud Review

Salesforce Government Cloud OUR SCORE 89%
starting price By quote
our score 89%
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  1. What is Salesforce Government Cloud
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Salesforce Government Cloud?

The Salesforce Government Cloud is a part of the Salesforce’s multi-tenant public cloud infrastructure designed for government institutions in the U.S, US government contractors, and FFRDCs or Federally Funded Research and Development Centers. This software is offered as a SaaS (Software-as-a-Service), PaaS (Platform-as-a-Service), and consists of Salesforce Services including Chatter, Service Cloud, Sales Cloud, and Platform, backend infrastructure supporting the use of the aforementioned products, and last but not the least is the Analytics Service. It unifies government agencies’ workflows and modernizes their processes. The solutions that it offers help to improve the user’s operational efficiency and address their compliance as well as security requirements.

Product Quality Score

Ease of use
Customer support
Value for money

Salesforce Government Cloud features

Main features of Salesforce Government Cloud are:

For Department of Defense

  • Patient Relationship Management
  • Talent Management
  • Compliance
  • Productivity Tools
  • Recruiting
  • Supplier Relationship Management

For Federal Government

  • Federal Contact Center
  • Federal Case Management
  • Government Cloud Wave
  • Facilities and Capital Management
  • Cloud App Development

For Government Contractors

  • Supplier Relationship Management
  • Account-based Marketing
  • Employee Engagement
  • Business Intelligence
  • CRM
  • Business Development
  • Personalized Marketing
  • Automation
  • Client/Partner Service Support
  • Lifecycle Contract Management
  • Productivity Tools
  • Collaboration
  • Analytics

For State

  • Engagement Center
  • Salesforce Licensing
  • State Case Management
  • Government Cloud Wave
  • State Contact Center
  • Workforce Development
  • Salesforce Government HHS Case Management

For Security & Compliance

  • Compliance Certifications
  • Support and Compliance with iRAP
  • Event Monitoring
  • Platform Encryption
  • Compliance with FedRAMP

For City

  • Client Self-Service
  • Mobile Case Management
  • IoT
  • Custom App Development
  • Mobile Connectivity
  • CRM
  • Shared Communication Platform
  • Pre-configured Business Processes
  • Automated Workflows

Salesforce Government Cloud Benefits


The main benefits of Salesforce Government Cloud are its ease of use, security and fast speed, FedRAMP-approved solutions, capabilities that help organizations deliver great value, and its customization functionalities. Here are more details:

Easy-to-Use, Innovative, Secure, and Fast Solution

Salesforce Government Cloud helps government agencies and departments of all sizes overcome their digital dilemma. It brings easy-to-use, innovative, secure, and fast solutions that can empower a team. As a cloud-based solution, it eliminates the need to spend a significant amount of money on costly maintenance of IT systems. Government institutions, therefore, can spend their resources on more important factors such as improving and innovating processes.

FedRAMP-Approved Solutions

The platform’s FedRAMP-approved solutions are designed to help users innovate faster and deliver new potential to their mission-critical programs. The solutions can help you rationalize workflow, improve operational efficiency, and increase the chances of program success.

Deliver Greater Value

Salesforce platform is designed to be secure and help government contractors make the most of their impact. Whether you need to offer top-notch service and support or create willing strategic opportunities, the platform has got you covered. With this platform, you can deliver greater value faster.

Customizable Platform

With Salesforce Government Cloud, you will have a customizable platform that features three seamless updates per year, metadata-driven architecture, and customer-inspired improvement, as well as compatibility with AI, social, and mobile. Also, since the platform is hosted in the cloud, there is no need to purchase hardware, install software, or write code.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

Salesforce Government Cloud Integrations

The following Salesforce Government Cloud integrations are currently offered by the vendor:

No available information.


Customer Support


Pricing Plans

Salesforce Government Cloud pricing is available in the following plans:

Free trial
Contact vendor