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BeyondTrust Review

BeyondTrust OUR SCORE 83%
starting price $1995
our score 83%
free trial
  1. What is BeyondTrust
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is BeyondTrust?

BeyondTrust is remote support software that allows companies to manage and provide guidance to their workers outside the office. It’s a product that suits companies who have a remote workforce or are considering shifting into one. Companies often resort to better-operating alternatives such as a remote work setup. BeyondTrust makes it possible for companies to transition into these alternatives a lot easier. Some of the product’s key features include remote access and control to desktop and mobile devices, online customer support, and integrations to useful solutions. As the product focuses on allowing employees to work off-site, BeyondTrust also comes with a robust online security system the protects both ends of the user. In a single tool, you can support various operating systems such as Windows, Mac, Linux, Android, iOS, and network devices.

Product Quality Score

Ease of use
Customer support
Value for money

BeyondTrust features

Main features of BeyondTrust are:

  • Remote access and control
  • Customization and branding
  • Team and permissions administration
  • Audit and compliance
  • Integration
  • Seamless credential injection
  • 2FA security

BeyondTrust Benefits


The main benefits of BeyondTrust are security, efficiency while working from home, fair productivity monitoring, and maximized output.


Allowing employees to work from home can be risky. The risks are heightened if the employee isn’t too apt when it comes to online security. With BeyondTrust, companies will be capable of monitoring the actions of their workers, thus preventing them from taking actions that could jeopardize the company’s assets. One of the remote support software’s features allows managers to directly see what’s on-screen from the employee’s side, thus allowing them to provide more guidance.

Efficiency While Working At Home

BeyondTrust makes sure that employees are working as efficiently from home as they do inside the office. By having remote control over an employee’s device, companies can check out the performance of a worker easily and they could guide them into working better.

Fair Productivity Monitoring

The remote support software also allows a safe and fair way for companies to monitor the productivity of their employees. In doing so, they are able to reward progress more fairly. It also allows them to compensate workers more fairly for the amount of work they do. 

Maximized Output

By having the capacity to let employees work from home, a company is able to maximize its output. Whether it be through processing orders or through answering queries through mail or chat, this maximized output lets companies provide more for their customers. BeyondTrust’s features that let companies monitor performance does well in ensuring that they are performing at their fullest. Moreover, the security features guarantee that company operations go as smoothly as possible.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Support Types

  • Phone
  • Online

BeyondTrust Integrations

The following BeyondTrust integrations are currently offered by the vendor:

  • SysAid
  • Easy Vista
  • Hornbill
  • Symantec
  • Cherwell Software
  • ServiceAide
  • CA Technologies
  • Freshservice
  • Team Dynamix
  • HEAT Software
  • Microsoft Dynamics
  • Autotask
  • Zendesk
  • bmc
  • SunView Software
  • Salesforce
  • TOPdesk
  • ServiceNow
  • Agiloft
  • GeoFluent
  • JIRA
  • HP


Customer Support


Pricing Plans

BeyondTrust pricing is available in the following plans:

Free trial
Cloud (Annual Billing)
$1995/concurrent license
Owned Appliance
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