You want to reinforce your business’ stronghold, so you put together a highly qualified team to do the work. But then you notice that, despite having a fairly large pool of contacts,…
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The introduction of spreadsheet software revolutionized the practice of accounting, turning a once manual task into an automated, programmable function. However, spreadsheets, over time, became unreliable, prone to user error, version problems,…
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As a site-heavy operation, field service management depends a lot on a company’s workforce. This includes service providers like repairmen, deliveries, cleaning services, and technicians. As the work requires client site visits,…
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The real estate business is profitable, but that doesn’t mean it’s not stressful. Property managers often face a long list of problems, which include handling a ton of paperwork, communicating with tenants…
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Imagine having the best software out there and getting calls from a few customers that it won’t run properly, or at all. As most have little to no technical knowledge, your company’s…
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Customer service standards have evolved significantly, whereas before, meeting the customer already counts as an achievement. Now, turnaround time is deemed equal or more important than actually addressing the concern. Responses that…
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Are you still handling your property portfolio manually with spreadsheets and stacks of documents? If yes, then you could be experiencing slow-moving workflows due to the constant shuffling of papers and rigorous…
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Suppose you want to sell chocolate chip cookies but you want to make sure that you have the right amount of ingredients at any one time to make and sell cookies. Also,…
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In any business, a systematized workflow is needed to meet the demands of clients. That means keeping track of tasks. The only problem is if you are relying on spreadsheets, post-its, and…
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Providing a call center to address customer inquiries has become a must for modern businesses. The more customers you target, the more inquiries you get. And with more products sold, there will…
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Event management, while a very fulfilling job, does have its share of nerve-wracking moments. Unlike small-scale events, where all it takes to mount one is to have your talent show up, charge…
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Despite being a basic administrative function, payroll management is a difficult process to master. No one really has the time to go through attendance reports and timesheets at the end of each…
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With remote teams and gig workers redefining the workplace today, project management has become more complicated than ever. How do you keep a project on track to completion without resorting to time-consuming…
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Your organization is a sizeable one and it has grown from one with a handful of employees to having different departments. And every day, you gain new additions to your workforce and…
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With the fast-paced nature of modern living, the job of support agents has become increasingly difficult. For unequipped companies, this can easily overwhelm their support teams and result in unattended customer issues…
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