RepairDesk Review

RepairDesk OUR SCORE 83% FREE TRIAL VISIT WEBSITE
starting price $35
our score 83%
free trial
  1. What is RepairDesk
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Awards Section
  6. Technical Specifications
  7. Available Integrations
  8. Customer Support
  9. Pricing Plans
  10. Other Popular Software Reviews

What is RepairDesk?

RepairDesk is an online point of sale (POS) software designed specifically for small to medium-sized computers, cellphones, and electronics repair shops. Its key features are designed to assist in tracking repair jobs, managing inventory and sales, and allowing business owners like you to oversee operations from one single platform. With an integrated payment processing tool, ticket management complete with a calendar view, and assisted email and SMS alerts to your customers, RepairDesk aims to simplify and enhance your operations. Through it, you’ll have the tools to not only keep up with the volume of job orders, but you’ll have the means to engage with your customers and your employees.

Product Quality Score

Features
8.4
Ease of use
8.3
Customer support
8.3
Value for money
8.3
8.3
TOTAL SCORE

RepairDesk features

Main features of RepairDesk are:

  • Order Tracking 
  • Shift Management
  • Barcode Scanning
  • Customer Relationship Management
  • Inventory Management
  • Commission Management
  • Customer Account Profiles
  • Ordering Automation
  • Customer Database
  • Discount Management
  • Returns Tracking
  • Sales Tracking
  • Pricing Management
  • Purchasing
  • Retail Management
  • Reports and Analytics
  • Third-Party Billing
  • Multi-Store Management

RepairDesk Benefits

Benefits

The main benefits of RepairDesk are its integrated POS system, automated SMS and email alerts to your customers, extensive reporting and analytics services, and multi-store management capacity. Keep reading to know more about each of these benefits. 

Integrated POS System

RepairDesk is a POS system that integrates a dozen tools and services into a single yet comprehensive platform. Not only will you have the means to track job orders, manage your inventory, process and resolve tickets, but you’ll be able to take care of the HR and marketing aspect of your business too. 

Automated SMS and Email Alerts to your Customers

You can also check in with your customers, offer them discounts, or give them a regular repair status updates on their orders. The best part about this is that this can be an automated process. All you have to do is to set up messages and then fire them up as the circumstances allow it. This is important for engaging your customers and helping your business stay top of mind. 

Extensive Reporting and Analytics Services

RepairDesk can help you potentially improve your profits by sharing insights regarding your business. It can share your transaction logs, stock accuracy, and employee productivity so you can make better-informed decisions moving forward. 

Multi-Store Management Capacity

You’ll be able to manage multiple stores from one central location as well. This way, you can make sure that all of your stores are accounted for and managed properly.

Awards Section

Great User Experience Award
Rising Star 2019 Award
In our RepairDesk reviews the software has been distinguished with our:
- Great User Experience Award
- Rising Star of 2019 Award

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

RepairDesk Integrations

The following RepairDesk integrations are currently offered by the vendor:

  • Mobile Sentrix
  • ReVamp Wholesale
  • Injured Gadgets
  • MobileHQ
  • MyCoolCell
  • Phone Parts USA
  • Stripe
  • Pimp My Gadget
  • Square
  • Paymentsense
  • Square Deep Integration
  • TSYS
  • Google Cloud Print
  • PrintNode
  • Xero
  • SMS Global
  • Appointment Calendar
  • Repair Tracker
  • SMS Broadcast
  • Google Calendar
  • BuyBack Widget
  • Buy & Sell Pre-Owned Devices
  • IMEI Gurus
  • Unlock API
  • Crafty Clicks
  • PayPal
  • MailChimp
  • QuickBooks
  • Customer Self Check-In Widget
  • Customer Facing Display
  • Template Editor
  • Tyro Payments
  • Campaigner
  • Clickatell
  • Text Local
  • Language Editor
  • WooCoomerce
  • UnlockBase API

Video

Customer Support

Phone
Online

Pricing Plans

RepairDesk pricing is available in the following plans:

Free trial
Lite+
$35/month
Professional
$70/month
Advance
$350/month
Do you have a B2B product you’d like us to review?
Request A Review