Casengo Review

Casengo OUR SCORE 76%
starting price $12.21/month
our score 76%
free trial
  1. What is Casengo
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Casengo?

Casengo is a SaaS developed to provide establish companies, small business, and startup/expanding enterprises with an easy and reliable customer service software that will enable them to manage customers and their concerns, respond fast to their queries, and collaborate with other team members from one single hub. Casengo developers take pride of their cloud-based application being a user friendly software, which is simple and easy to implement and use from the get go. In our Casengo reviews you’ll learn more about the software’s benefits, pricing, technical specs and more.

Product Quality Score

Features
7.5
Ease of use
8.0
Customer support
7.5
Value for money
7.5
7.6
TOTAL SCORE

Main features

  • Multi-channel support
  • Multi-brand management
  • Knowledge base
  • Easy installations
  • Multiple Mailbox Management
  • Team collaboration
  • Facebook integration
  • Twitter search integration
  • Instant overview
  • Hybrid messaging
  • Macros
  • Mobile apps
  • Reporting
  • Customization of fields, text, and appearances
  • Cloud-based system

List of Benefits

  • One single team inbox where users can overview email, chat, and social media entries from their clients.
  • Immediate response to customer queries, real time chat support, and delegation of tasks to members qualified to tackle certain issues.
  • Easy to install, simple implementation, no fussy deployment of the system.
  • Knowledgebase provides a hub for customers who seek self help.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Available Integrations

  • WordPress
  • Drupal
  • Magento

Customer Support

Phone
Online

Pricing Plans

Free trial
Free
$0
Basic
$12.21/month
Premium
$25.78/month/user
Enterprise
$59.71/month/user
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