RingCentral Review

RingCentral OUR SCORE 93%
starting price $24.99/month
our score 93%
free trial
  1. What is RingCentral
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is RingCentral?

On-premise PBX phone systems are old-fashioned and they are expensive too as you have to pay for the hardware, software, operating cost, etc. Cloud-based phone systems like RingCentral are the alternative as they offer many great features at much lesser cost. The vendor takes care of all the software and maintenance, plus you get advantages such as improved call management, flexibility, and mobility. More than 300,000 businesses use RingCentral including top brands like Subway, BMW, Twitter, Guess, Evernote, and Del Monte. Similar to other RingCentral reviews, our aim here is to help you gauge the product before you subscribe.

Product Quality Score

Features
9.5
Ease of use
9.5
Customer support
9.0
Value for money
9.0
9.3
TOTAL SCORE

RingCentral features

Main features of RingCentral are:

  • Voicemail and Greeting
  • Video Conferencing
  • Unlimited Business SMS
  • Toll-Free and Local Numbers
  • Online Meetings
  • Multi-level IVR
  • Mobile & Desktop Apps (iOS and Android)
  • Internet Fax
  • Extensions
  • Collaboration
  • Cloud PBX
  • Call Reports
  • Call Recording
  • Call Forwarding
  • Auto-Receptionist
  • Audio Conferencing
  • Third party Integrations (Google, Salesforce, etc)

RingCentral Benefits

  • You’ll notice in many RingCentral reviews that one of its benefits is that businesses can easily and smoothly migrate their existing phone system into the cloud.
  • Make use of Ring Central capabilities such as voice calls, BYOD (Bring Your Own Device), mobile apps, call handling, text, and fax.
  • RingCentral easily integrates with popular business apps including Microsoft, Google, Dropbox, Box, Desk, Zendesk, and Salesforce.
  • There is no need for technical expertise to manage and maintain RingCentral. Thus you can save a lot in terms of time, money, and resources.
  • RingCentral can be tailored for your needs whether you are looking for a communication system for collaboration purposes or a contact center setup.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

RingCentral Integrations

The following RingCentral integrations are currently offered by the vendor:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk

Video

Customer Support

Phone
Online

Pricing Plans

RingCentral pricing is available in the following plans:

Free trial
Standard Plan
$24.99/user/month
Premium Plan
$34.99/user/month
Enterprise Plan
$44.99/user/month
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