FiveStars Review

FiveStars OUR SCORE 85%
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our score 85%
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  1. What is FiveStars
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is FiveStars?

FiveStars is a loyalty program designed to help businesses attract and convert potential clients and retain existing customers. This software is trusted by over 10,000 local businesses, offering them with an array of tools for creating powerful incentives that attract quality leads and increase conversion by 10 percent. With this software, users are able to retrieve vital customer data that allows them to determine the latter’s spending habits, preferences, etc. Hence, they can tailor their rewards program based on the acquired pieces of information, making the program more effective. The more quality leads and paying customers are attracted and retained, the higher the return of investment as well as income. This results in better business.

Product Quality Score

Features
8.7
Ease of use
8.6
Customer support
8.3
Value for money
8.4
8.5
TOTAL SCORE

FiveStars features

Main features of FiveStars are:

  • Automatic coupon
  • Discount distribution
  • Optimized marketing campaigns
  • POS integrations
  • New customer campaigns
  • Send birthday messages & awards
  • Bonus point incentives
  • Lapsed customer campaigns
  • A/B testing
  • Reminders & SKU triggers
  • Push notifications
  • Automatic SMS and emails
  • Multi-channel message delivery
  • Business growth campaigns
  • Customer segmentation tool
  • At-risk campaigns
  • Campaign success reports
  • Event triggered alerts & special discounts

FiveStars Benefits

Benefits

The main benefits of FiveStars are its capability to solve or ease customer acquisition and retention pain points, its support for the creation of effective and customized reward programs, and user-friendly interface. Here are more details:

Solves Customer Acquisition and Retention Pain Points

To drive business growth and success, companies need to constantly grow and expand their customer base. The process of acquiring and retaining customers, however, can be challenging. Typically, about 50-60 percent of first-time customers are not likely to make a repeat purchase or visit your store to buy again. FiveStars helps you come up with reward programs that will help solve this issue.

Customized Reward Programs

FiveStars offers businesses with recent and accurate customer information valuable in creating reward programs that work. Gathering accurate customer data is made faster with the aid of the software’s easy registration process and intuitive technology. You can learn about the spending patterns and other customer’s buying behavior and use it in crafting the rewards programs. So whether you are looking to create a complicated rewards scheme or a simple loyalty program, this software offers you with capabilities that can help you in the process and ensure its effectiveness so no effort or time is wasted due to ineffective programs.

Retain Existing Customers and Acquire New Ones

With reward programs tailored based on customer’s needs and preferences, you can attract as well as retain up to 50 percent of customers after their first purchase. As you grow your customer base, so does your business.

Boosts Your Marketing Efforts

Effective rewards programs can also boost your marketing efforts. Happy and satisfied customers are likely to share their experiences with their loved ones and friends. Word-of-mouth is still one of the most effective marketing strategies.

User-friendly Interface

FiveStars is user-friendly. No need for extensive training to get your staff acquainted with the software. Moreover, the software allows your customers to sign up for programs with ease. The programs you created are shown via a sleek tablet, ensuring that it gets your target audience’s attention.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

FiveStars Integrations

The following FiveStars integrations are currently offered by the vendor:

No information available.

Video

Customer Support

Phone
Online

Pricing Plans

FiveStars pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
Contact vendor
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