Salesforce Shield Review

Salesforce Shield OUR SCORE 88%
starting price By quote
our score 88%
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  1. What is Salesforce Shield
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Salesforce Shield?

Salesforce Shield, which is part of Salesforce Platform, is a security solution that protects your enterprise with point-and-click tools to enhance transparency, governance, trust, and compliance across every critical applications and system. The system argues that as more businesses and people use Salesforce for storing sensitive data, they would need proper mechanisms for ensuring that both internal and external regulatory compliance needs are met. The system is comprised of four components: event monitoring, platform encryption, field audit trail, and data archive. These components work together to send compliance and trust to the next level, allowing you to monitor data and app use, encrypt sensitive information, run compliance audits, and automate security policies.

Product Quality Score

Features
8.7
Ease of use
8.9
Customer support
8.8
Value for money
8.8
8.8
TOTAL SCORE

Salesforce Shield features

Main features of Salesforce Shield are:

  • Data tracking
  • Engagement tracking
  • Data history
  • Encryption keys
  • Multi-tenant
  • Remote data access
  • Transaction security
  • Field audit trail
  • Data triggers
  • Data archive & storage
  • Data permission
  • Event monitoring
  • Platform encryption

Salesforce Shield Benefits

Benefits

The main benefits of Salesforce Shield are its performance monitoring feature, platform encryption, data archive, and field audit trail. Here are more details:

Monitor performance and event data

Through event monitoring, you are able to gain access to detailed information about security, performance, and usage of each of your Salesforce applications viewed through the data visualization tool. With that, you’ll know who is accessing important business data when and where, which allows you to gain a better understanding of the adoption of users across your applications. Likewise, you are also able to optimize performance or troubleshoot problems.

Meet compliance requirements through encryption

You can use platform encryption to gain total control on the encryption keys, protect sensitive information from unauthorized access, and set data permissions. These are all important in complying with regulations. This feature allows you to keep critical application functionalities such as workflow, validation and search rules when you perform native encryption on your sensitive information across all your Salesforce applications.

Store data securely and accessibility

Data archive module allows you to store business data in the cloud platform for a long time without affecting the availability of data or the application’s performance. For example, if you have historical data that are not frequently used, you can archive it to free some storage space and the data could be quickly accessed if ever it was needed. This is an ideal feature for healthcare institutions that need store data about their patients for a long time but may be needed immediately in case of emergency situations.

Get informed of your data value

Field audit trail allows informs you of the value and state of data regardless of date, any time. Whether it’s going to be used for internal governance, customer service, audit or regulatory compliance, the system is sure to help. It has big data backend that allows for massive scalability that enables the creation of audit trails for forensic data level that goes up to 10 years in history.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Salesforce Shield Integrations

The following Salesforce Shield integrations are currently offered by the vendor:

  • Salesforce Platform Services

Video

Customer Support

Phone
Online

Pricing Plans

Salesforce Shield pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
Contact vendor
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