OpenTable Review

OpenTable OUR SCORE 89%
starting price $2.50
our score 89%
free trial
  1. What is OpenTable
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is OpenTable ?

OpenTable is a restaurant reservation app that provides a whole service solution for any restaurant. It brings strong marketing engine and guest management tools that you can use to understand customers more and provide high-class customer experiences. Thorough data analytics can provide you with info about your operational effectiveness and decide accordingly to ensure restaurant success. Online staff training is also free to allow you to bring out the software’s potential in assisting your business to its maximum efficiency. OpenTable is also an electronic reservation record book that has touchscreen features to make work simpler for your managers. With its solid reliability, this tool can recheck customer preferences in a snap, adapting to any restaurant businesses’ requirements. This tool also makes customer management and book reservations easier with a few mouse clicks.

Product Quality Score

Features
9.0
Ease of use
8.9
Customer support
8.9
Value for money
8.8
8.9
TOTAL SCORE

OpenTable features

Main features of OpenTable are:

  • Shift planning
  • Reservations
  • Guest profile
  • Table management
  • Reporting and analytics
  • No subscription fee
  • More cover
  • Basic reporting
  • Gifts
  • Pops
  • Private dining

OpenTable Benefits

Benefits

The main benefits of OpenTable are it enables customers to book reservations conveniently, it supports various devices, and it helps you manage free tables better. Here are the details:

Restaurants always want the best technology to make reservations easier than checking message inboxes. Many restaurants trust OpenTable as this tool accepts modern technology strategies and is greatly credited for improving business growth. This app provides unquestionable benefits for both the restaurant business and its customers.

Restaurants looking out to increase the number of their customers will find the app to be greatly useful due to the convenience it can afford to customers using it. OpenTable is simple to use for customers when they book reservations and there is no reservation fee needed. When customers book their reservations from OpenTable, they are rewarded with points, which can be exchanged for discounts for affiliated restaurants.

Lastly, the software allows restaurant managers to exactly know their free tables and fill them up accordingly. This process allows the restaurant to have an efficient reservation process and prevents internal miscommunication problems that may cause losing some bookings. Customers will now be more likely to eat out without experiencing long lines and having their reservations flubbed by any problem. The speed and smoothness of the process allow you to greatly satisfy customers and generally improve the business.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

OpenTable Integrations

The following OpenTable integrations are currently offered by the vendor:

  • Google
  • Yelp
  • MenuPages

Video

Customer Support

Phone
Online

Pricing Plans

OpenTable pricing is available in the following plans:

Free trial
Connect
$0/month + $2.50/cover
GuestCenter
$249/month + $1/seated online cover
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