Neon CRM Review

Neon CRM OUR SCORE 81%
starting price $50
our score 81%
free trial
  1. What is Neon CRM
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Neon CRM?

Neon CRM is a cloud-based CRM solution that aims to support the growth, scaling of impact, and engagement with the audience of nonprofit organizations with the help of industry-leading tools and features. It facilitates in streamlining the management of events, fundraising activities, memberships, and nonprofit websites in all industries and sizes. There are online forms available in the system that enable all transactions to be updated and processed automatically. Organizations are able to design and create engaging websites to support their online web presence for more donations without blowing a hole in their budget. There are also several industry experts that provide one-on-one, dedicated, and personalized consulting and training for existing clients. Pricing plans are also affordable, ensuring that regardless of an organization’s size, it will still be able to benefit from the system to more effectively reach their targets.

Product Quality Score

Features
8.1
Ease of use
8.2
Customer support
8.0
Value for money
8.1
8.1
TOTAL SCORE

Neon CRM features

Main features of Neon CRM are:

  • Reporting and analytics
  • Open API
  • Web design and integration
  • Custom web forms
  • E-Commerce/online store
  • Constituent management
  • Social fundraising
  • Marketing & communications
  • Fund raising and donor management
  • Executive dashboards
  • Membership
  • Association management
  • Volunteer management
  • Payment Processing
  • iPhone App
  • Event management
  • Custom constituent login

Neon CRM Benefits

Benefits

The main benefits of Neon CRM are its rich features for engaging with supporters, its system that is focused on building and nourishing relationships with constituents, its tools for information analysis and mass communications, and event management features. Here are more details:

Comprehensive CRM

Neon CRM is equipped with all the essential features that nonprofit organizations would need in order to connect with their constituents such as print communications, fundraising appeal letters, and mass email communications. The system is also mobile-optimized, with responsive web forms that can be easily customized and branded to help them reach their supporters through any device.

Relationship-focused system

Neon CRM aims to seamlessly connect organizations with their supporters by providing them with a relationship focused system. It gives users customizable online forms and constituent portals. It also provides comprehensive relationship-focused profiles that are designed to engage supporters and foster connection with them through a 360-degree constituent view, automatic sync, and customizable fields.

Mass communications and information analysis

Neon CRM provides nonprofit organizations with a platform where they can reach the masses to tell their story using segmentation and social media tools. There are also various dashboards and analytics tools that emphasize supporters’ retention and growth. They aid users in analyzing the impact of distinct variables, helping them make more informed and better decisions.

Event management

Various features for comprehensive event management are provided by Neon CRM that enable users to easily and effectively handle any event types such as get-togethers and executive conferences. There are also forms for online registration so that interested individuals can register quickly and easily to an event, conference, class, or seminar. Dynamic event listings, on the other hand, aid organizations in enumerating their upcoming events in various formats. There is also conditional ticketing that gives VIPs special prices and applies discounts to constituents based on predefined criteria and coupon codes.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Neon CRM Integrations

The following Neon CRM integrations are currently offered by the vendor:

  • Drupal
  • Quickbooks
  • Eventbrite
  • Social Network integration
  • Double Donation
  • Higher Logic
  • Wealth Engine
  • Authorize.net
  • Donor Search
  • WordPress
  • Open API
  • Google Analytics
  • MailChimp
  • Google Maps
  • One Click Politics

Video

Customer Support

Phone
Online

Pricing Plans

Neon CRM pricing is available in the following plans:

Free trial
ESSENTIALS PACKAGE
$50/month
IMPACT PACKAGE
$110/month
EMPOWER PACKAGE
$200/month
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