TrustPilot Review

TrustPilot OUR SCORE 87%
starting price $299
our score 87%
free trial
  1. What is TrustPilot
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is TrustPilot?

Businesses can build a favorable reputation for their brands with Trustpilot. Aimed at building transparency and trust between consumers and businesses, this system is a review community that lets businesses showcase their services, products, and brand, gain a deeper knowledge of their customers, as well as gather feedback from them. Consumer confidence and trust are boosted by Trustpilot since the system makes use of real and authentic customer reviews. This results not just to heavy incoming traffic, but also to conversion rates that are noticeably better. Search, both organic and paid, are offered by the system, which results in a traffic boost. Interactions between customers and businesses are also facilitated by Trustpilot, helping businesses to improve their retention rate, provide a solution to customers who are unhappy, and to answer reviews, whether positive or negative.

Product Quality Score

Features
8.8
Ease of use
8.9
Customer support
8.6
Value for money
8.5
8.7
TOTAL SCORE

TrustPilot features

Main features of TrustPilot are:

  • Company rate & review
  • Customer reviews
  • Review request forms
  • Filter reviews
  • Design review request forms
  • Respond to reviews
  • Integrations

TrustPilot Benefits

Benefits

The main benefits of Trustpilot are its ability to turn into a marketing tool, its ability to instill trust, and its ability to let users know which parts of the business to improve.

Trustpilot can become a business’ best marketing tool, as it utilizes customer comments and feedback and helps influence the decisions made by prospective customers. Product reviews are becoming the gauge with which consumers make their buying decisions, and utilizing this human and emotional aspect of the purchasing experience can work in the business’ favor.

Bringing authentic consumer reviews and feedback to customers empowers them and allows them to make purchasing decisions that are informed. Trust between customers and sellers is built and strengthened by transparent reviews. Businesses get to see growth and higher revenue since reliable reviews and product information push people to make a purchase.

Should a business encounter reviews that are less than positive, TrustPilot allows them to engage with customers who posted them and resolve their problems. Aside from assuring these customers and providing them with incentives, businesses can also use these negative feedback to find areas of improvement when it comes to their brand.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

TrustPilot Integrations

The following TrustPilot integrations are currently offered by the vendor:

No information available.

Video

Customer Support

Phone
Online

Pricing Plans

TrustPilot pricing is available in the following plans:

Free trial
Free
$0
Lite
starts at $299/month
Pro
starts at $549/month
Enterprise
Contact vendor
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