Tenfold Review
OUR SCORE 84%
- What is Tenfold
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Tenfold ?
Tenfold is a sales performance solution designed to help you enhance your sales, CRM, and marketing functions. Formerly known as Callinize, this software is integrated with prominent phone systems and CRMs such as Salesforce, Freshdesk, Asterisk, Mitel, and HubSpot. The software digs up the history of your business and consolidates all marketing, sales, and service data in real-time. Each customer engagement and contact points like chat, email, text, and call is automatically captured without human intervention for a more productive and efficient process. When users interact with customers, they can access the aggregate view of previous engagements and conversations, enabling them to execute timely responses and make the right decision for more business opportunities, growth, and customer satisfaction.Product Quality Score
Tenfold features
Main features of Tenfold are:
- Floating UI
- Calls
- Emails
- Notes
- Task Followup
- @mentions
- Gamification
- Graphs
- Call History
- Click-to-Dial
Tenfold Benefits
The main benefits of Tenfold are customer intelligence, gamification, and call history digging. Read on to understand further.
There is more to Tenfold than just a sales dialing app. The system also delivers actionable customer intelligence through easy and quick access to the unified view of highly relevant customer data at the time of interactions. The software gathers and aggregates data and designs a profile for each customer automatically. Instant access to their profile during the actual interactions process helps your agents understand the specific needs of a particular customer. As a result, your customers receive proper responses and your agents can make smarter decisions right away.
The software helps enhance the agent-customer interaction with the help of its smooth integration with leading CRM platforms and popular phone systems in the world. If you are looking for an opportunity to incorporate Tenfold to your existing phone system then that is not a problem. This capability eliminates the need to get and set up a specific phone system and overhaul your entire communication platform.
Companies from various industries have reported that with Tenfold’s integration, they experience positive changes to their existing workflow and systems. For the record, over 100 million interactions have been captured by the software, and this figure is continually rising. One particular international hotel had noticed a rise of up to 34% on its customer satisfaction rating. A business consultancy agency, on the other hand, had improved its sales calls since the software recorded all its conversations to their CRM.
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Tenfold Integrations
The following Tenfold integrations are currently offered by the vendor:
- Salesforce
- Zendesk
- Navatar
- Netsuite
- Hubspot
- Infusionsoft
- Oracle
- SugarCRM
- 8×8
- SAP
- ServiceNow
- Aastra
- ActivePBX
- Avaya
- BBS
- Altigen
- Asterisk
- BroadCloud
- Broadsoft
- Mitel
- NEC
- Digium
- Genesys
- Shoretel
- Voxter
- RingCentral
Customer Support
Pricing Plans
Tenfold pricing is available in the following plans:
