TeamViewer Review

TeamViewer OUR SCORE 84%
starting price $749
our score 84%
free trial
  1. What is TeamViewer
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is TeamViewer?

TeamViewer is a remote support technology that you can use to manage a global workplace. It can connect various teams across the world, virtually anytime and anywhere you're online. Whether you are managing complex businesses and infrastructures or just an average individual user, you can take advantage of this cloud-hosted software to control and access computers and servers remotely and securely. The software enables secure remote desktop access and support that can be utilized from one workspace to another. It has a user-friendly interface, allowing even non-technical users in your remote teams to easily ask for assistance from your support team. You can also utilize TeamViewer to provide support to your clients and key partners anywhere in the world. Likewise, the software's mobile support means you can go ahead managing your day-to-day business even on the go. Security is also not an issue with TeamViewer. It is backed by state-of-the-art security protocols and encryption to ensure your data and that of your clients are protected whether in transition or in static mode.

Product Quality Score

Features
8.6
Ease of use
8.4
Customer support
8.3
Value for money
8.3
8.4
TOTAL SCORE

TeamViewer features

Main features of TeamViewer are:

  • Customer modules with your own corporate design
  • Remote Administration
  • Central setting policies
  • Home Office
  • Log every support connection
  • Online Presentation
  • Secure connection
  • Online Teamwork
  • See a list of all installed apps
  • Push text to device clipboard
  • Pull system log files
  • Real-time screen sharing
  • Chat and nudge
  • User management
  • Training Session
  • Web-based connections
  • Online Meetings
  • Service queue with session codes
  • Remote Access
  • IT management with ITbrain™
  • Remote Support
  • Push and pull Wi-Fi settings

TeamViewer Benefits

Benefits

The main benefits of TeamViewer are its general usability, mobile support and flexibility. These are what to expect when you implement TeamViewer:

TeamViewer allows for easy and secure sharing of controls with different parties in the workplace, thereby, enhancing workflow, productivity and customer satisfaction.

Likewise, the software makes it easier to work with different people from different places.

As for usability, TeamViewer’s drag-and-drop feature allows users to quickly transfer files and pool resources when a certain issue needs to be fixed. If a technical issue arises in the system, you can perform the necessary solutions right on your desk.

Mobile support also means you get to stay on top of your daily operations wherever you are connected online.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

TeamViewer Integrations

The following TeamViewer integrations are currently offered by the vendor:

  • Spiceworks
  • Microsoft Outlook
  • ZenDesk
  • JIRA

Video

Customer Support

Phone
Online

Pricing Plans

TeamViewer pricing is available in the following plans:

Free trial
FREE PLAN
$0
BUSINESS
$749
PREMIUM
$1,499
CORPORATE
$2,839
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