SAP Jam is a cloud-based company social networking communication app that allows users to connect with partners, employees, and customers. SAP Jam can be used to protect sensitive company data through secure network collaboration. This app also assists employees to locate experts and colleagues to work with and provide a place for managing and planning projects.
SAP JAM is currently providing vertical industry solutions for Customer Service, Information Technology, Sales, HR, and Marketing teams. This program can reduce training costs by disseminating company documents and knowledge. SAP JAM also provides a venue for meeting partners and clients with your teams to clearly convey discussion and discuss topics about improving workplace and project efficiency.
Additionally, SAP JAM brings company social networking tools like project collaboration programs, discussions and polls, task management, chat rooms, instant messaging, content sharing, personal profiles, and microblogging. Team leaders can assign tasks and track project progress and teammate performance. Partners, clients and stakeholders can also log in to the SAP JAM network to supervise the project and operation progress themselves.
Moreover, SAP JAM assists the new hire onboarding procedure with training programs like making online courses and classrooms through the program. Employees can access documents, files, videos, screen recordings, and other helpful materials. These new hires can go to SAP Jam community and groups to contact workmates and subject experts to immediately find proper answers to questions.
SAP Jam also brings collaboration to the table to boost measurable output and to avoid a silo mentality in the company.
Product Quality Score
Ease of use
Value for money
SAP Jam features
Main features of SAP Jam are:
Discussions and polls
Collaborative Opportunity Manager
Video and screen recordings
HR, knowledge management, and learning
iPhone/iPad, Blackberry and Android app
Works on any mobile browser
Link and photo sharing
Personal activity feeds
Social learning tools
SAP Jam Benefits
The main benefit of SAP JAM is in helping you promote a culture of collaboration in the workplace. This is possible with intuitive and easily accessible tools. Here are more details:
SAP JAM is an on-point in-company collaboration platform that puts teamwork into key processes of any business. The market-focused work strategies encourage production of best content, practices, data, experts and problem-solving approaches that allow your people to reduce service cycle times, improve onboarding, learning effectiveness and customer engagement.
Knowledge Management, Learning, and HR
You can make and assign performance and development goals and consult experts and other project knowledge. You can also train new employees through handbooks, guides, polls, documents, wikis, blogs, videos and screen recordings. Moreover, it is easy to communicate with new employees through Jam online communities, offer specific training, monitor performance and assign crucial tasks.
Stay on top of the situation
Stakeholders can stay updated on work progress, decide on approval workflows, manage collaboration groups, and locate knowledge experts for the project.
Obtain customized recommendations and content suggestions on your homepage to keep up with followed people while checking your own activities.
Leverage collaboration tools
Manage schedule appointments and meetings, agendas, provide feedback, suggest decisions, show proposals, compose the pros and cons list with inputs from your team, and sort out ideas through discussion and voting.
Customer Support Types
SAP Jam Integrations
The following SAP Jam integrations are currently offered by the vendor:
SAP Cloud for Customer
SAP Learning Solution (LSO)
SuccessFactors HCM Suite
SAP BusinessObjects BI Platform
SAP Sales and Operations Planning
SAP Business Suite
SAP HANA Cloud Platform (HCP)
SAP Business Suite on HANA
SAP S/4 HANA
SAP Extended ECM
Microsoft Office Outlook
Microsoft Office 365 SharePoint Online
OpenText Content Server
Other 3rd Party applications through the SAP Jam developer program
SAP Jam pricing is available in the following plans: