Main features of Oracle Hospitality are:
The main benefits of Oracle Hospitality are its secure, mobile-enabled, and scalable capabilities. Below are some of the benefits businesses can gain from using Oracle Hospitality:
Oracle open architecture
Oracle’s open architecture is distinct from other platforms because its cloud solutions are open, secure, and complete, encompassing every layer of the cloud. New cloud applications can easily be integrated into an existing one, whether this is being done in the cloud, on-premise, or both. Data and business functions can easily be combined because of Oracle’s interconnected SaaS and PaaS layers. This means that apps can be deployed and managed either on a business’s private cloud or Oracle’s public one. Operations are more efficient, employee productivity is enhanced, and quality guests experiences are delivered, thanks to Oracle’s secure, mobile-enabled, and scalable capabilities.
A number of enterprise solutions become available to businesses that use Oracle Hospitality. Enhanced customer services and elevated operational efficiency is made possible by Oracle Hospitality’s integrated system. Multiple businesses in different locations can be managed efficiently thanks to a centralized management system that also reduces IT complexity. Oracle Hospitality streamlines operations so managerial tasks are simplified and service is faster. Best of all, businesses can be grown without additional capital expenditure, as Oracle Hospitality’s scalability lowers investment costs without sacrificing high performance.
Maximized guest loyalty
Retaining customers and ensuring their loyalty is something Oracle Hospitality can help businesses with, as its cloud solutions allow them to offer loyalty and rewards programs that encourage guest frequency and repeat business. A businesses campaigns and promotions can be crafted intelligently, with loyalty programs that are flexible and targeted, giving customers offers that are right for them. It is the kind of personalized, quality service that exceeds expectations. Guest data can also be gathered and managed into a centralized database that is shared across the enterprise, thanks to Oracle Hospitality’s advanced profile management. This way, the customer has a great experience wherever they may be, resulting in increased customer loyalty, brand reinforcement, and word-of-mouth marketing.
Potent reporting and analytics
Oracle’s reporting and analytics tools are present in all of its cloud solutions, whether it is for customer relationship management, human capital management, supply chain management, or enterprise resource planning. The same powerful reporting and analytics tools are also present in Oracle Hospitality and give businesses an end-to-end view of how they are performing. These cross-enterprise insights are gathered from data captured across different parts of the enterprise. Data visibility is increased, so it can be easily organized and consolidated into reports and dashboards that are easy on the eyes. Actionable data can be accessed anywhere, so businesses are empowered to make critical business decisions, evaluate performance, and measure success against forecast.
Leverage mobile innovation
Oracle Hospitality’s innovative mobile solutions add a lot of value to a hospitality business’s services. With it, employees are empowered to go to guests rather than have the guests approach the counter. Oracle Hospitality provides a new mobile tablet that lets employees provide service on the spot as it allows them to go where the guests are. The platform’s mobile solutions allow for maximum interaction between staff and guests, increased speed of service, enhanced customer experience, and reduced queues and wait times. The hardware that Oracle Hospitality provides increases the possibility of conversion, and empowers staff to provide service wherever they may be.
Benefit from Oracle’s investments in R&D
Oracle has a research and development budget of $5.3 billion, so businesses who use Oracle Hospitality can have the assurance that they are backed by a team or professionals that work towards developing products and solutions that are beneficial for its clients. Businesses can also have this Oracle edge, as they can be assured that the company to come up with dependable and innovative solutions that will have a positive impact on their bottom line.
The following Oracle Hospitality integrations are currently offered by the vendor:
Oracle Hospitality pricing is available in the following plans: