NCR CounterPoint Review

NCR CounterPoint OUR SCORE 77%
starting price By quote
our score 77%
free trial
  1. What is NCR CounterPoint
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is NCR CounterPoint?

Businesses looking for some help in managing sales, orders, layaways and returns might find the help they need in NCR CounterPoint. This retail management system is a POS that can be tailored to a business’ processes and can be used to simplify everyday operations. It can handle up to a hundred stores and even comes with a loyalty program that encourages repeat sales and discovers new leads with gift cards, gift registries, and wish lists. NCR CounterPoint also comes with an email marketing tool, which allows for automatic email campaigns, purchase tracking, and track segmentation. NCR CounterPoint also works as a retail management platform that works from end-to-end once it is integrated with NCR Secure Pay, NCR Inventory Management, and NCR Smart Alerts.

Product Quality Score

Features
7.8
Ease of use
7.9
Customer support
7.5
Value for money
7.6
7.7
TOTAL SCORE

NCR CounterPoint features

Main features of NCR CounterPoint are:

  • Targeted Marketing
  • Mobile POS
  • Alerts
  • Monitor Store Operations
  • Sales Results
  • Inventory Management
  • Centralized Inventory
  • Automatic Order Import
  • Online Expansion
  • Automated Recurring Campaigns

NCR CounterPoint Benefits

Benefits

The main benefits of NCR CounterPoint are its CRM features, its email marketing tools, and its mobility element.

Businesses can streamline and manage their inventory processes with NCR CounterPoint. Customer loyalty can be nurtured with its CRM features, while its time tracking tool makes it easy to manage staff. The system also has automated reporting, built-in communication, and a touchscreen/manual mode. The system can also handle up to 100 stores with its inventory management software and retail POS system.

Robust email marketing tools connect the customers with the businesses, while NCR CounterPoint’s mobile POS capabilities let users do business with customers at trade shows, events, and sidewalk sales. The system also automatically updates process orders and processes with its e-commerce functionalities. Email and text alerts keep users on top of things, so potentially fraudulent situations, important moments, and in-store operations are not missed.

NCR CounterPoint’s mobility element makes it easy to run a business even when one is not at the counter. It enables users to complete the sale even when. They are not behind the counter.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

NCR CounterPoint Integrations

The following NCR CounterPoint integrations are currently offered by the vendor:

  • Shopify
  • WooCommerce
  • Magento
  • BigCommerce

Video

Customer Support

Phone
Online

Pricing Plans

NCR CounterPoint pricing is available in the following plans:

Free trial
Quote-based plan
Contact vendor
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