Guestmeter Review
OUR SCORE 80%
- What is Guestmeter
- Product Quality Score
- Main Features
- List of Benefits
- Awards Section
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is Guestmeter?
Guestmeter is a feedback management software that can identify positive reviews made by customers before promptly sharing this feedback on other channels. The goal of this system is to increase positive reviews by establishing your business' good reputation and spreading the word on every platform you have. From hotel groups and guest houses to restaurants and cruises, Guestmeter can fill you and your team's feedback management needs. Small and budget companies are considered thoughtfully in order to truly become a cost-effective solution. This platform is equipped to handle feedback from multiple channels, such as emails and kiosks. Furthermore, it can reach customers from any and all locations all the while adjusting its language to be more convenient to others from all nationalities. Finally, Guestmeter can also let your guest managers know when a customer is unhappy so that you can address the issue as soon as it happens.Product Quality Score
Guestmeter features
Main features of Guestmeter are:
- SMS Surveys
- Email Surveys
- QR Code Surveys
- Kiosk Surveys
- Multi-Location
- Multilingual
- Mobile Access
- API Integrations
Guestmeter Benefits
The main benefits of Guestmeter are multi-channel surveys, multilingual support, and PMS and API integrations.
Multi-Channel Surveys
Whether SMS or email, Guestmeter can send surveys to multiple guests. This platform can also embed branded QR codes on invoices and brochures. Moreover, you can take on-site guest feedbacks on kiosks. The benefit of this flexibility is that both you and your guests are able to collect and give feedback, respectively. Multiple opportunities are provided so that you can be aware of both issues and strong points before, during, and after they have experienced what you and your business have to offer.
Multilocation and Multilingual Support
Even if your business is open in other cities or areas, Guestmeter can collect and manage feedback from across all your locations. This feature allows you to determine the strengths and weaknesses of each location so that you can identify and create strategies for the weaker locations. Moreover, this platform’s multilingual support ensures that both locals and foreign guests are able to leave feedback. This information ensures that you can improve the customer experience for guests of any nationality.
PMS and API Integrations
To ensure that migration is easy and effective, Guestmeter is equipped with PMS and API integrations. This feature means that you can add support for the property management platforms that you use as well as any other application that you need to finish all your tasks. PMS and API integrations are especially useful for automatically sending out the surveys upon check out or once your guests are ready to leave your establishment.
Awards Section
- Great User Experience Award
- Rising Star of 2019 Award
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
Guestmeter Integrations
The following Guestmeter integrations are currently offered by the vendor:
- API Integration
- Zapier
- Cloudbeds
- Mews
- Property Management Systems
Customer Support
Pricing Plans
Guestmeter pricing is available in the following plans:
