Main features of Cayzu Help Desk are:
The main benefits of Cayzu are its comprehensive features, customization, and great savings. Here are more details:
Cayzu covers literally each of your ticket-related needs, as it doesn’t only help you manage them, but it also stores them in the same self-service knowledge base where all of your contacts, FAQs, and important conversations are being stored. The base is robust and covers all of your products and brands, but it is still fully equipped with searching filters for you will access the desired file in a matter of seconds.
The customization allowed in Cayzu is a rare diamond for help desk systems, as you can adjust this portal to each of your business rules and operation requirements. Making your brand visible in a system like this is imperative, as you are also supposed to use it for social media interactions. For the purpose, this system offers an impeccable Facebook and Twitter integration.
Among the many advantages we cite in our Cayzu Help Desk reviews is that it handles even most complex customer operations in an easy and streamlined process. Small and mid-sized businesses love its enterprise-grade navigation, and multiple reporting, analytics, collaboration, and customer service features. More often than rare, it is exactly Cayzu that popularizes an average brand and turns it into a well-known haven where customers like to be served.
At the end of the journey, Cayzu will help you save time and cut expenses, firstly with its self-service capabilities, and then with prioritized and well-organized technical assistance where the right ticket is routed to the right agent without unnecessary delays. The multiple SLA policies the system operates with make it possible to change tickets and trigger time-related conditions easier than ever before, while the inbuilt Spam Assassin automatically direct invalid tickets to the Spam Folder. Long story short, Cayzu allows you to see the full picture of your progress, and improve the areas you’re not handling that well. You can also read this Cayzu reviews to learn more about what the software has to offer.
The following Cayzu Help Desk integrations are currently offered by the vendor:
Cayzu Help Desk pricing is available in the following plans: