Yext Review

Yext OUR SCORE 89%
starting price $199
our score 89%
free trial
  1. What is Yext
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Yext?

Yext is a one of the leading DKM (Digital Knowledge Management) in the market used by thousands of brands from varying industries such as Rite Aid, Steward Health Care, and Taco Bell. It aids businesses in managing their digital knowledge which in turn helps them in boosting their customers’ brand engagement, driving foot traffic, and increasing their sales. Yext aims to give the brands proper control over their customer experience across digital platforms such as apps, search engines, maps, voice assistance, GPS systems, social networks like Facebook, Google, and Apple Maps together with other intelligent technologies that affect consumer decision, discovery, and action.

Product Quality Score

Features
9.2
Ease of use
8.8
Customer support
8.9
Value for money
8.7
8.9
TOTAL SCORE

Yext features

Main features of Yext are:

  • Geocoding
  • Review Monitoring
  • Pages Directory
  • Digital Asset Management
  • Review Response
  • Pages Analytics
  • Publisher Suggestions
  • Listings
  • User-Generated Content
  • Administrative API
  • Schema Markup
  • Approvals
  • Knowledge API
  • Live API
  • Insights Library
  • Pages Locator
  • Branded Content Syndication
  • App Directory
  • Report Builder
  • Duplicate Suppression
  • Review Insights
  • Custom Fields
  • Listings Analytics
  • Scheduled Updates
  • Knowledge Sync
  • Knowledge Tags Analytics
  • Activity Log
  • Sentiment Analysis
  • Category Pages
  • Pages Component Library
  • Multi-Language Pages
  • Review Publishing
  • Single Sign-On
  • Competitive Intelligence
  • User Roles
  • Review Generation
  • Knowledge Assistant
  • Social Location Page Posting
  • Analytics Dashboards

Yext Benefits

Benefits

The main benefits of Yext are its ability to effectively manage and organize digital knowledge, manage information, control fact about your business and generate reviews from the customers. Here are the details:

Manage, Centralize, and Update Digital Knowledge Easily and Simultaneously

Yext platform enables businesses to get and store updated customer-related information that can be significant in making informed business decisions as well as in creating successful marketing campaigns. With the help of Yext, companies can now manage, centralize, and keep their digital knowledge about their products, services, places, and customers up-to-date.

Knowledge Management Tool for managing information

Knowledge management is Yext’s primary tool that helps businesses find information that they can use to improve brand experience, customer engagement, and drive enhanced internal efficiency. With the Knowledge Management tool, companies can now manage all information that clients or customers search for about the offerings, location, brands, as well as individuals related to business.

Control the facts about your business across a hundred digital services worldwide

Yext Knowledge Engine offers Yext Listing tool that gives businesses control of the way their listing appears in the leading network of over a hundred apps, search engines, maps, GPS systems, and other popular social media platforms including but not limited to Facebook, Google, Apple Maps, Yahoo, Microsoft, and Bing.

Generate Authentic Reviews Directly From Customers

Customer’s purchasing decisions are usually affected by the reviews they read about a particular product. With the help of Yext Reviews, companies can now generate genuine customer reviews. Apart from that, businesses can also respond to and monitor reviews. Any concerns, therefore, can be addressed in no time, making sure that the brand maintains a good online reputation. This can also help in discovering new business opportunities and getting an edge over the competition.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Yext Integrations

The following Yext integrations are currently offered by the vendor:

  • Yahoo
  • Facebook
  • Apple
  • Bing
  • WordPress

 

Customer Support

Phone
Online

Pricing Plans

Yext pricing is available in the following plans:

Free trial
EMERGING PLAN
Contact vendor
ESSENTIAL PLAN
Contact vendor
COMPLETE PLAN
Contact vendor
PREMIUM PLAN
Contact vendor
Do you have a B2B product you’d like us to review?
Request A Review