MyOperator Cloud Call Center Review
- What is MyOperator Cloud Call Center
- Product Quality Score
- Main Features
- List of Benefits
- Technical Specifications
- Available Integrations
- Customer Support
- Pricing Plans
- Other Popular Software Reviews
What is MyOperator Cloud Call Center?
MyOperator Cloud Call Center is a communication platform that enables you to engage customers, centralize communications from various channels, and automate workflows. It allows you to receive and make calls as well as record and track communications for quality assurance. It also integrates with CRM platforms to help synchronize contact information. MyOperator Cloud Call Center provides a professional number to improve your credibility and engagement. It also offers call queueing so that you can keep track of your calls and prevent missed communications. Additionally, MyOperator Cloud Call Center supports live call transfers to improve collaboration between your agents. MyOperator Cloud Call Center is available over the web as well as on Android and iOS devices. The vendor also provides 24/7 customer support for any issues you might encounter.Product Quality Score
MyOperator Cloud Call Center features
Main features of MyOperator Cloud Call Center are:
- Click to Call
- Live Call Transfer
- CRM Integration
- Remote Teams
- Call Masking
- Live Panel
- Outbound Calling
- Toll-Free Calls
- Call Queue
- Professional Number
- IVR
- Recorded Conversations
- Call Tracking
- Call Reports
- Mobile Application
MyOperator Cloud Call Center Benefits
The main benefits of MyOperator Cloud Call Center are providing call management tools, supporting distributed teams, and offering built-in IVR.
Provides call management tools
MyOperator Cloud Call Center enables you to manage inbound and outbound calls. It provides a toll-free number to enable your customers to reach you. It also offers a professional number for outbound calls. MyOperator Cloud Call Center helps improve your productivity and efficiency through click-to-call and call queueing. You can also transfer calls without dropping the connection as well as keep track of your agents, communication logs, and call analytics through the live panel.
Supports distributed teams
MyOperator Cloud Call Center helps you manage remote teams. It is available on mobile devices, which allows you to access the platform and manage your communications anytime and anywhere. It also enables you to record calls for quality assurance. Additionally, MyOperator Cloud Call Center integrates with your existing CRM platforms to allow your team to access and update contact information.
Offers built-in IVR
MyOperator Cloud Call Center provides a virtual receptionist to improve customer experience and engagement. It allows you to automate responses based on the caller’s input as well as create workflows for queueing and call assignment. MyOperator Cloud Call Center supports custom greetings and multiple departments.
Awards Section
- Rising Star Award
Technical Specifications
Devices Supported
- Web-based
- iOS
- Android
- Desktop
Customer types
- Small business
- Medium business
- Enterprise
Support Types
- Phone
- Online
MyOperator Cloud Call Center Integrations
The following MyOperator Cloud Call Center integrations are currently offered by the vendor:
- Zoho
- Zoho PhoneBridge
- Bigin by Zoho CRM
- Salesforce
- Pipedrive
- Kreato
- Corefactors
- Freshdesk
- Salezshark
- Leadsquared
Video
Customer Support
Pricing Plans
MyOperator Cloud Call Center pricing is available in the following plans:
