Infusionsoft Reviews: Pros, Cons & Pricing of the Popular CRM Software

In Guides
March 6, 2017

What is Infusionsoft?

Infusionsoft is utilized by more than 125,000 users save time, get organized, and boost sales. The app is designed for small businesses that may be based online, on-the-go-services, or brick-and-mortar stores. A big advantage is the solution integrates seamlessly with leading third-party software applications. Plus, you can take the help of the vendor’s support agents to make effective use of the system.

You can use Infusionsoft to automate routine tasks and to create and implement effective sales and marketing strategies. With this product, you can enrich leads and build closer and more profitable relationships with customers. On top of that, you can centralize all daily activities and customer interactions in a single place, obtain new leads, convert them into customers, sell more products online and collect payment promptly, and boost your overall productivity.

In our Infusionsoft reviews you’ll learn more about the software’s benefits, pricing, technical specs and more.

Product Quality Score:

Main functionalities
Collaboration features
Ease of Use
Help & Support
Media Rating

Main Features

  • Built-in metadata and keyword fields
  • CRM
  • Drag and drop to craft and publish landing pages
  • Easy publishing, landing pages
  • eCommerce
  • Email marketing, automated campaigns
  • Lead scoring & distribution
  • Marketing automation
  • Marketing reports
  • Multimedia marketing management
  • Opportunity management
  • Payment processing
  • Quotes & orders
  • Referral program management
  • Sales reports
  • Scoring tool
  • Social sharing
  • Track orders, sales totals, accounts receivables, etc.
  • Web forms

List of Benefits

Infusionsoft is a web-based system that allows company owners to manage all their tasks, save time, organize their work, and enhance sales. You can automate your organization’s sales and marketing efforts to have consistent brand messaging across your campaigns and to offer personalized customer service. The app can help you provide efficient and professional service which is sure to enhance your reputation among your customers.

Among the many advantages we cite in our Infusionsoft reviews is that all your client contact info are in a single place is it can help your sales team members to work more efficiently and eliminate unnecessary activities. Your team members can access the completely secure data from anywhere, using any internet-connected device.

Infusionsoft offers robust marketing tools to link you with leads through offline channels, social media, and email. You don’t need to invest in multiple online systems for sales as this product offers all the eCommerce functionality you to need to build an online store, manage billing and collections, carry out post-purchase follow-up and more.

In short, Infusionsoft offers you eCommerce, marketing automation, CRM, and contact management in a single online solution. You can also check out this Infusionsoft review for more detailed information about the product.

Technical Specifications

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Geographies Served

  • USA
  • UK
  • Canada
  • International

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Freelancers


  • Cloud Hosted

Available Integrations

  • Bitium
  • CustomerHub
  • Direct Mail Manager
  • GroSocial
  • HappyFox
  • Help Scout
  • ion interactive
  • Marketplace
  • Mavenlink
  • ppSD2 Membership Software
  • Sync for Gmail
  • Sync for Outlook
  • Velocify
  • WebMerge


Available Support

  • Phone Support
  • Email Support
  • Training

Software Pricing

Infusionsoft offers 5 pricing packages:

Essentials Plan – $199/month

Ideal for businesses with basic marketing automation needs. Can be used by up to 3 users, and offers 2,500 contacts, and 12,500 emails/month. Features include contact management, marketing automation, sales automation, and eCommerce.

Deluxe Sales Plan – $299/month

Ideal for businesses with sales teams that need advanced CRM tools. This plan can be used by up to 4 users and offers 5,000 contacts and 25,000 emails/month. Includes all the features of the Essentials Plan.

Deluxe E-Commerce Plan – $299/month

Ideal for businesses with an online store. Can be used by up to 4 users and offers 5,000 contacts and 25,000 emails/month. Includes all the features of the Essentials Plan.

Complete Plan – $379/month

Ideal for businesses with both an online store and a sales team. Can be used by up to 5 users and offers 10,000 contacts and 50,000 emails/month. Includes all the features of the Essentials Plan.

Teams Plan – $599/month

Features include CRM, marketing automation, sales automation, and eCommerce.


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