HubSpot CRM Reviews: Pros, Cons & Pricing of the Popular CRM Software

In Guides
February 6, 2017

What is Hubspot CRM?

HubSpot is a leading CRM app that is designed to enable sales teams to work effectively without changing their existing workflow. This solution can be used by companies that want to try out CRM to boost efficiency and productivity. It can also be used by enterprises to maximize the effectiveness of their existing CRM platforms. HubSpot is an ideal app for startups and mid-market organizations as it offers the essential basic features. Companies in all industries and niches can utilize this app. On top of that, the vendor is a certified, premier Google partner.

What makes HubSpot CRM stand out? To start, you can create attractive company and contact profiles as the system neatly organizes all the details it gets from your customer communications. It tracks and assigns your deals, manages your agents’ performance, and offers a detailed dashboard where your team members can follow company activities. HubSpot Sales users can use the CRM product for more efficient inbound sales. Finally, this platform integrates seamlessly with leading business systems including Gravity Forms, Bigcommerce, Dropbox, SugarCRM, and Microsoft Dynamics and others.

Want to know more about this software? Our HubSpot CRM reviews discuss the software’s pricing, benefits and technical specifications in detail below.

Product Quality Score:

Main functionalities
Collaboration features
Ease of Use
Help & Support
Media Rating

Main Features

  • Company Database
  • CRM Details
  • Customize Views
  • Deal and Task Board
  • Drag and Drop Communicator
  • Email Connections (Premium Feature)
  • Email Integration
  • Enrichment
  • HubSpot Marketing Synchronization
  • Phone Integration
  • Sidekick Integration
  • Social Media
  • Templates, Tracking, and Scheduling
  • Website Integration (Premium Feature)
  • Website Visitors (Premium Feature)

List of Benefits


What are the key benefits offered by HubSpot CRM? According to this HubspotCRM review the best part is it is a free application that businesses can use at no cost. As for features, you can link this CRM solution to all the locations and places where you conduct your sales processes including phone calls, social media profiles, email service providers, websites and more.

Satisfied users aver that with HubSpot CRM they are able to close more deals with less work. This is because the app tracks and organizes all aspects of their sales pipeline and helps it develop nicely. Plus, it offers valuable data insights that help your agents to save time spent on research. The best part is this system offers unlimited storage and a million users and contacts for free. Though HubSpot is free, it is more effective and useful than a number of paid platforms. Plus, it is flexible to suit the requirements of individual users as well as B2B and B2C businesses in a range of industries including construction, real estate, accounting, retail and others.

The one thing that we cite about this software in our HubSpot CRM reviews is that, after installation, the software plays in the background and you can trigger it whenever required. As mentioned earlier, this app integrates smoothly with leading business solutions. Basically, you can apply this application to any software ecosystem as it blends seamlessly with all operations and processes which means you don’t need to modify them to suit HubSpot CRM.

Experts rate HubSpot CRM as a powerful automation system that helps companies close deals more quickly and reduce the time they spend on managing customer documentation. On top of that, it offers robust data enrichment features that enable you to easily import leads from your emails. The app’s interface is intuitive and you don’t need any training to learn to use it. Finally, you can improve your customer relationship management with the quick leads backlog.

Technical Specifications

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Geographies Served

  • USA
  • UK
  • Canada
  • International

Pricing Model

  • Free

Customer Types

  • Small Business
  • Medium Business
  • Large Enterprises


  • Cloud Hosted

Available Integrations

  • Appcues
  • Base CRM
  • Bigcommerce
  • Brightinfo
  • DataHero
  • DropBox
  • Eventbrite
  • GoChime
  • Google Chrome
  • Google Drive
  • GoToWebinar
  • Gravity Forms
  • HelloSign
  • Infer
  • Instapaper
  • Invoca
  • LeadPages
  • Magento
  • Membrain
  • Microsoft Dynamics
  • Netsuite
  • Perfect Audience
  • Pipedrive CRM
  • Pocket
  • ReadyTalk
  • RelateIQ
  • Salesforce
  • Scripted
  • Shopify
  • Sidekick
  • SlideShare
  • Snapengage
  • SugarCRM
  • SurveyMonkey
  • Uberflip
  • Wistia
  • WordPress
  • Wufoo Forms
  • Zapier
  • Zerys
  • Zoho CRM


Available Support

  • Tickets
  • Phone Support
  • Live Support

Software Pricing

HubSpot CRM pricing is one of the key benefits of this service as it is offered absolutely free.


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