dotdigital is a modern web-based customer engagement platform built for e-commerce, B2B and B2C marketers. Powered with the latest customer engagement technology, users get a centralized omnichannel platform to maintain a connected engagement with their customers across all touchpoints. To leverage its technology, it seamlessly integrates with e-commerce platforms for users to deliver a cohesive and updated experience with their existing systems.
dotdigital is equipped with tools for gathering leads, converting them into customers, and maintaining and building relationships with them. The tool can be customized based on what you want your marketing efforts to focus on -- whether it's increasing ROI, delivering automated campaigns, improving communication, or boosting productivity. It even has a team of experts to help users develop the right solution to match their unique business needs.
Product Quality Score
Ease of use
Value for money
Main features of dotdigital are:
The main benefits of dotdigital are its easy-to-design emails, smart automation, and omnichannel marketing automation tools. For more information, check out its benefits below:
dotdigital’s EasyEditor has a drag-and-drop capability, making it easy for users to create, test and deliver emails. Various design options are available for you to customize it according to your campaign’s purpose or theme. This optimizes personalizing campaigns to match your intended recipient. The emails are intuitive as well. You can add images, videos and CTAs (call to actions) to boost engagement and conversion.
At the core of dotdigital is its intelligent automation builder. It manages lifecycle marketing so you can reach customers at every stage of their journey. Users don’t even have to spend time in preparing the automation as there are available pre-built templates by experts. You can also amplify its impact with personalized re-targeting.
Omnichannel marketing automation solution
dotdigital is packed with essential omnichannel marketing tools for marketers to deliver engaging experiences across channels. You can create cohesive and engaging campaigns for SMS, social media, email, mobile, and web to increase conversions and maximize opportunities. This way, you can improve engagements, whether for recovering lost leads or re-engaging lapsed subscribers.
Customer Support Types
The following dotdigital integrations are currently offered by the vendor:
MailshotMaker by Royal Mail
dotdigital pricing is available in the following plans: