DeskMoz Review

DeskMoz OUR SCORE 82%
starting price $199
our score 82%
free trial
  1. What is DeskMoz
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Awards Section
  6. Technical Specifications
  7. Available Integrations
  8. Customer Support
  9. Pricing Plans
  10. Other Popular Software Reviews

What is DeskMoz?

DeskMoz is a leading provider of live chat agent services at affordable prices. The company is focused on offering top notch services for your website to enable you to deal with customer queries and boost your conversion rate. The company employs more than 100 well-trained professionals who provide email management service, tickets management, live chat service and more. Each agent is employed after thorough screening which includes an IQ test, typing speed test, chat skills test, grammar test, and personal interview. Therefore, you can rest assured they will provide top notch support and service to your customers. Get started today with the 10-day trial period to check out DeskMoz’s services.

Product Quality Score

Features
8.1
Ease of use
8.2
Customer support
8.3
Value for money
8.1
8.2
TOTAL SCORE

Main features

  • 24×7 chat agents
  • Free software
  • Free setup
  • Chat transcripts
  • Use unused chats
  • Lead forwarding
  • Customized plans
  • Free trial
  • Trained operators
  • Personal manager
  • 24×7 support
  • Personal dashboard
  • White label
  • Affordable prices
  • Online in 48 hours

List of Benefits

Benefits

Chat Agents are Available 24/7

Convert your website visitors into paying customers by offering 24/7 service on your site. DeskMoz agents will work round the clock to increase your sales.

Free Software Offered

DeskMoz offers live chat software. If you already use another live chat tool like Olark or Intercom, their agents will work on it. However, the company recommends their own software.

Benefit from Free Setup

DeskMoz reviews indicate that the provider will set up their tool free of cost and also help with the onboarding process. For the uninitiated, they will set up the live chat on your site and ensure your account goes live free of cost.

Get Chat Transcripts in Your Email

DeskMoz sends all chat transcripts real-time to your email. This allows you to check how the chat agents are dealing with customers. Plus, if needed, you can provide guidance to them to get more sales as you know your processes better than others.

Unused Chats are Carried Forward

You get full value for your money as unused chats of a month are carried forward. Thus, every penny you pay is fully productive and accounted for.

Get Data on Vital Leads

DeskMoz forwards details of promising leads recorded from the chats. This aspect is given highest importance when their agents are chatting with your prospects and leads.

Awards Section

In our DeskMoz reviews the software has been distinguished with our Great User Experience Award and Rising Star of 2018 Award.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Available Integrations

DeskMoz integrates with more than 1,000 other applications via Zapier.

Video

Customer Support

Online

Pricing Plans

Free trial
Economy Plan
$199/monthly
Standard Plan
$399/monthly
Professional Plan
$699/monthly
Premium Plan
$999/monthly
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