BrandsEye Review

BrandsEye OUR SCORE 81%
starting price By quote
our score 81%
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  1. What is BrandsEye
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is BrandsEye ?

BrandsEye is a flexible social opinion mining and business intelligence software designed to help private organizations, companies, and government agencies track conversations regarding their policies and brands and understand what drives those conversations. Through this capability, they can prevent problems and leverage positive responses created by brand ambassadors. BrandsEye offers a platform where users can directly engage with the public, allowing them to execute multiple tasks from one window for increased productivity. Besides, the software can gauge organic conversations in 600 languages and dialects, ensuring that users stay updated on what people say about their brands.

Product Quality Score

Features
8.0
Ease of use
8.2
Customer support
8.1
Value for money
8.1
8.1
TOTAL SCORE

BrandsEye features

Main features of BrandsEye are:

  • Sentiment & Topic Analysis
  • Unlimited Dashboards
  • Detailed Metrics Reporting
  • Real-Time Monitoring & Alerts
  • Opinion-Based Insights
  • Media Monitoring Capability
  • Brand Ambassadors Identification
  • Competitor Benchmarking
  • Data Export
  • In-App Customer Engagement
  • 600 Languages & Dialects
  • Ticketing System
  • Accurate Trends Comparison
  • Trends Data Download
  • Conversations History
  • Contextual Trends Comparison

BrandsEye Benefits

Benefits

The main benefits of BrandsEye are its highly informed decisions, in-depth understanding of the public’s sentiments, and advanced marketing. Here are the specifics:

Highly Informed Decisions

For every company, having accurate data is an integral part of making decisions. BrandsEye offers on-target and precise intelligence so users remain updated of their competitors’ moves and can take steps ahead of them. Its opinion mining tool does this via KPI tracking, crowd sentiment analysis, competitor vs. company performance comparison, and more.

In-depth Understanding of Public’s Sentiment

BrandsEye helps policy-makers get the pulse of the public, allowing them to create responses, new policies, and positioning to address main issues in the public’s mind. The software can also analyze conversations in 600 languages and dialects so users are assured of not missing any opinion from the public.

Advanced Marketing

In-house marketing professionals can get valuable insights into their promotional activities through BrandsEye. The software measures their ROI and performance for them to see how they perform compared to their competitors. It even offers online reputation management functionality to know what the public says about their brands, allowing them to use opinions, particularly the ones being voiced out by well-known influencers.

Market Research

Through the acquired insights into organic conversations, R&D departments can come up with new product ideas to offer solutions to the market’s needs. This capability also advances other niches with intelligent and informed perspectives.

Intelligent Crises Handling and PR

BrandsEye helps users mitigate crises to increase brand reputations by controlling issues and conversations, ensuring that brand ambassadors and stakeholders are marketing a positive brand image.

Top-notch Client Support

BrandsEye offers users real-time support so they can track engagement with the public and benchmark response times against competition. This capability allows users to boost performance to become the most responsive brand in the market.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

BrandsEye Integrations

The following BrandsEye integrations are currently offered by the vendor:

  • Open API system

Video

Customer Support

Phone
Online

Pricing Plans

BrandsEye pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
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