BigPanda Review

BigPanda OUR SCORE 75%
starting price By quote
our score 75%
free trial
  1. What is BigPanda
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is BigPanda ?

BigPanda is a cloud-based incident management platform that utilizes algorithms to consolidate a huge amount of IT alerts and to find connections between them. With this, system administrators, IT operators, and similar professionals can draw insights that can revolutionize services. With BigPanda, your organization can say goodbye to a stream of IT alerts coming from multiple platforms. Instead, you can look at these incidents from a single screen. Thus, you can identify and prioritize issues to prevent their escalation. Furthermore, BigPanda is highly successful in correlating issues and in assisting you in their resolution. That is because it is powered by robust features like smart ticketing and user-configured window views.

Product Quality Score

Features
7.5
Ease of use
7.4
Customer support
7.5
Value for money
7.6
7.5
TOTAL SCORE

BigPanda features

Main features of BigPanda are:

  • Alert centralization
  • Centralized visibility
  • Quicker insights
  • Collaboration
  • Smart ticketing
  • Algorithmic alert correlation
  • Custom monitoring views
  • Automated alert clustering
  • Custom views

BigPanda Benefits

Benefits

The main benefits of BigPanda are its centralization of IT alerts, its event correlation, and its smart ticketing feature.

BigPanda is a revolutionary alert management software that consolidates event notifications from different solutions. With this systematic treatment, you can accelerate and streamline issue analysis and resolution. Your team can even access these functionalities from their smartphones and tablets if computers are not available.

One huge benefit that BigPanda brings to your organization is its ability to correlate alerts with one another. Using smart algorithms, it lets you know which incidents are connected. Thus, you can find an easier way to address issues in one go rather than go at it one by one, resulting in higher efficiency.

Furthermore, BigPanda’s smart ticketing feature enhances communications across the board. This reduces the noise in chat and other support channels, thereby enabling your IT staff to pinpoint critical issues and fix them immediately. On top of that, every detail regarding tickets is updated in real time to ensure that IT professionals are working with the right information all the time.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

BigPanda Integrations

The following BigPanda integrations are currently offered by the vendor:

  • Splunk
  • Appoptics
  • SolarWinds
  • AppDynamics
  • Datadog
  • Statuscake
  • Asana
  • io
  • Sematext
  • CloudWatch
  • Pingdom
  • Panopta
  • New Relic
  • System Center
  • Zabbix
  • Jira
  • Slack

Video

Customer Support

Phone
Online

Pricing Plans

BigPanda pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
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