Zoom Review

Zoom OUR SCORE 89%
starting price $14.99
our score 89%
free trial
  1. What is Zoom
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Zoom?

Zoom is a cloud-based and highly scalable video and web conferencing software that allows users to carry out online meetings, file sharing, webinars, and group messaging. The platform is ideal for any company regardless of size. Zoom makes use of high-quality video and audio for an immersive interaction and screen-sharing experience. This robust software is capable of combining meetings online, cloud-based video conferencing, group messaging, and sharing content wirelessly in one convenient place. Through Zoom, users are given the option to connect to more than one conference room, include more attendees remotely, and conduct face-to-face meetings with a single mouse click.

Product Quality Score

Features
8.9
Ease of use
8.8
Customer support
9.1
Value for money
8.8
8.9
TOTAL SCORE

Zoom features

Main features of Zoom are:

  • Zoom Meetings Rooms
  • Integrated Scheduling
  • Video Webinar
  • Premium Audio
  • Group Collaboration
  • Cloud and Local Recording

Zoom Benefits

Benefits

Zoom main benefits include the flexibility of its native mobile apps and affordability. Here are the details:

Zoom offers both native mobile and desktop versions that let users collaborate and connect remotely. It has support for Blackberry, Android, iOS, Mac, and Windows operating systems. Various Zoom reviews also reveal that additional support can be attained for H.323/SIP Room Systems and Zoom Rooms.

The platform allows users to connect to more than one conference room, add remote attendees, and carry out face-to-face meetings in one mouse click. Zoom’s own SDVC System offers integration with current audio solutions and can dial to mobile devices, which helps employees to participate on the go.

Based on Zoom reviews, live Q&A and webinar can host as many as 25 panelists allowing them to answer questions from incoming attendees. It can also run polls and generate reports to gain insight from attendees.

What’s more, Zoom Business IM makes it easy for company teams to share audio files, text messages, images, and other content in group chats across any mobile device or PC. Since the IM is highly integrated, users can utilize video conferencing and invite other conference rooms and attendees from their list of contacts. Files can be moved and shared within the Zoom Business IM and be retrieved later from the Zoom’s library.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Zoom Integrations

The following Zoom integrations are currently offered by the vendor:

  • Facebook Centrify
  • Hipchat
  • Hubspot
  • Microsoft One Drive
  • Google Drive
  • Box
  • BropBox
  • Slack
  • Salesforce
  • Skype
  • Microsoft Outlook
  • Google (Calendar, Chrome)
  • RSA
  • Eloqua
  • Marketo
  • LTI Desire2Learn
  • Acuity Scheduling
  • Microsoft Active Directory
  • Google
  • Okta
  • Zapier
  • Pardot
  • Infusionsoft
  • Intel Unite
  • Kubi
  • Firefox
  • LTI Canvas
  • LTI Backboard
  • LTI Moodle

Video

Customer Support

Phone
Online

Pricing Plans

Zoom pricing is available in the following plans:

Free trial
Basic
Free
Professional
$14.99/month/host
Business
$19.99/month/host
Enterprise
$19.99/month/host
Zoom Rooms
$49.00/month/room
H.323 Room Connector
$49.00/month/port
Video Webinar
$40.00/month/host (attendees 100 people)
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