Main features of Ytel are:
The main benefits of Ytel are its complete set of communications tools and features, its customizability for a specific business setup, its scalability, and its faster and more streamlined communication method. Here are more details:
All-in-one communications platform
Businesses in today’s age are required to use several modes of communication to effectively interact with all their customers and potential clients. While this may be a great way of spreading awareness about a business’s products and services, it produces scattered customer information that is hard to join together to form helpful analytics. Ytel solves that problem by allowing users to handle all communication process in a single, centralized platform, whether it’s email, private messages, voice calls, or others.
Customizable call center setup
While an advanced communication solution is capable of handling the most common and complex use cases at the same time, it could still be lacking the services that a business specifically needs. Ytel is devoid of such conflict since it features powerful APIs that enable users to integrate more than a hundred marketing and sales applications. This way, modifying the system according to the business’s special requirements is easy.
Businesses of different scales require a platform that could provide all their communication needs. Most contact center solutions, however, are designed to meet the needs of specific business sizes. This means that organizations will have to purchase new products every time their user base grows. This is both time-consuming and expensive, not to mention it can temporarily disrupt business operations. Ytel aims to solve that issue by providing companies with a highly flexible solution that could accommodate contacts no matter how few or how many. This way, scaling up or down according to the current situation is easy for the users.
Enhanced communication processes
Downtimes and bouncing emails are a few of the hurdles that businesses have to deal with when it comes to their communications. Ytel provides a solution for them by providing a carrier-grade network built for top quality deliverability and reliable uptime. In addition to that, it also features security solutions that make both users and their clients secure at all times.
The following Ytel integrations are currently offered by the vendor:
Ytel pricing is available in the following plans: