Main features of xMatters are:
The main benefits of xMatters are its mobile optimization, two-way communication, automated alerts and notification, and an easy to use drag-and-drop interface. Here are more details:
xMatters is designed to be fully optimized for tablets and mobile devices so platform users can send and receive alerts in real-time if an incident happens at their workplace, even if they are away from the office. In addition, the mobile optimization help business managers to perform processes like scheduling and assigning of tasks even when they are on the go. This makes the operation seamless.
One of the notable things about xMatters that sets it apart from other similar platforms is its two-way communication. This feature allows both the managers and staff to communicate with each other seamlessly. Managers can send a notification to the on-ground staff and the latter can update the managers about the progress of the situation.
Automated Alerts and Notification
The system sends notifications and alerts to users automatically, so enterprises will not miss any emergency or instances that needs immediate attention. The automated alerts can be used to not only to notify managers when there is an emergency but can also be utilized to remind the staff regarding the upcoming maintenance schedules. In addition, the platform also ensures security as it allows users to send targeted alerts which means only the concerned members of an organization receive the notifications.
xMatters comes with a drag-and-drop feature that allows users to make a personalized interaction interface where their members can interact with each other to keep an eye on probable incidents and resolve them immediately.
The following xMatters integrations are currently offered by the vendor:
xMatters pricing is available in the following plans: