Windstream Review

Windstream OUR SCORE 90%
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our score 90%
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  1. What is Windstream
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Windstream ?

Windstream is a cloud-based, scalable business phone software that provides comprehensive and unified communication apps to businesses of any size. It’s a powerful platform that delivers a wide range of voice services with built-in VoIP (Voice over IP) and lets businesses set up modern hosted VoIP through a reliable IP PBX (Private Branch Exchange) system. The solution allows users to conduct businesses anywhere and lets workers work and collaborate effectively on all devices, including smartphones, tablets, and laptops. The system is an end-to-end, enterprise-class communication solution that takes advantage of cloud technology in distributing messages, faxes, and calls to mobile devices. It delivers SIP trunking and lets businesses choose from various bundles of apps and services that are professionally designed to meet their demands. Its key features include chat/messaging, fax management, video/audio conferencing, voice mail, and call recording.

Product Quality Score

Features
9.1
Ease of use
8.9
Customer support
8.9
Value for money
9.1
9
TOTAL SCORE

Windstream features

Main features of Windstream are:

  • Voicemail
  • Chat/messaging
  • Call recording
  • Audio/video conferencing
  • Fax management

Windstream Benefits

Benefits

The main benefits of Windstream are its capability to function as a reliable internet service provider, tools that can save users a lot of time, cost-efficient service packages, and audio/web conferencing functionality. Here are more details:

Reliable ISP

Windstream is a reliable ISP (Internet Service Provider) that is capable of giving managed connections to SIP (Session Initiation Protocol) trunking solutions over Ethernet, T1, and MPLS (Multiprotocol Label Switching). Its built-in T1 service provides voice provisions that are equipped with an array of robust features such as dedicated connection, high internet speed, and managed network security.

Time-Saving Tools

Windstream Virtual PBX VoIP is one of the noteworthy modules in the system because of the time-saving tools that it offers. One of the tools is the find/follow me feature that aims to aid in diverting calls to a mobile device when the personnel is on the go. There’s a self-service and intuitive portal offered which makes it easy to manage every PBX feature.

Cost-Effective Service Bundles

The system also provides service to businesses that like to combine monthly bills for the data and voice networks. Windstream has a data bundle that includes the management and hosting of services so that there is only a need for one business communication plan, effectively avoiding extra charges. Moreover, some of the features, like auto-attendant and call forwarding, enhances communication over customary data and voice plans.

Audio/Web Conferencing Features

With Windstream, businesses are able to organize conferences anytime thanks to its audio/web conferencing module. It’s a cost-effective feature that is easy-to-use and packed with flexible features that let users monitor the conference either by group or individually on the monthly bill. The quality of video conferencing is guaranteed as well because of the system’s seamless integration with Lifesize.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Windstream Integrations

The following Windstream integrations are currently offered by the vendor:

  • Lifesize

Video

Customer Support

Phone
Online

Pricing Plans

Windstream pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
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