Healthcare organizations, medical institutions, drug companies, and other businesses in the life sciences industry have a useful solution in Veeva CRM. It is a CRM solution that is multi-channel and fully integrated, and can also work even in a corporate environment that is much more general.
With Veeva, CRM programs like engagement history, sales reporting, influence networks, and account profiles can all be planned and executed from a single platform. Because all of these functions exist in a single ecosystem, planning is more effective and key indicators and performance across channels can be more accurately measured. All of this is done without losing sight of the needs of the customer.
Veeva is also very adaptable and scalable, able to meet the needs of its users. A company help desk can be kept consistent while advanced marketing or sales campaigns can be tested, enabling users to gauge outcomes. Three upgrades a year are also provided by the vendor at no extra cost.
Pre-built apps can easily integrate with the software, and mobile browsers are compatible with it as well.
Product Quality Score
Ease of use
Value for money
Veeva CRM features
Main features of Veeva CRM are:
Workflow & approval automation
Report history tracking
Unlimited custom apps
Multichannel built in
Custom app development
Integration via web service API
Enterprise territory management
Veeva CRM Benefits
The main benefits of Veeva CRM are its content management, its user-friendliness, and its ability to test and preview content.
Content can be easily created and distributed across channels, thanks to Veeva CRM simplifying content management. Veeva CRM is also a user-friendly environment with inspiration drawn from the experience of consumers on the web. Thanks to is smart reports and intuitive dashboards, users can make informed decisions and come up with unconventional solutions and insights that are actionable.
Correct configurations — whether offline or online data sharing rules or security settings — can be easily implemented, making scaling up or down a less costly affair. Content can also be tested and reviewed before it is distributed to different channels.
The performance of a company’s customer-frontline team can also be made more consistent and integrated with Veeva CRM, and visibility and coordination on different facets of customer interactions can be increased.
Customer Support Types
Veeva CRM Integrations
The following Veeva CRM integrations are currently offered by the vendor:
Veeva CRM pricing is available in the following plans: