Vanilla Forums Review

Vanilla Forums OUR SCORE 84%
starting price By quote
our score 84%
free trial
  1. What is Vanilla Forums
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Vanilla Forums ?

Vanilla Forums is a virtual community builder that enables organizations to engage with their audience base. This gives people who prefer an online forum to receive updates as well as have their queries resolved regarding an entity. Vanilla Forums is also a boon to companies, as this lets them push their content immediately to their audiences. The online community site can also help increase sales and maintain a positive public outlook of their brands. With Vanilla Forums, businesses have access to freemium capabilities such as gamification, interface themes, data migration, and CRM synchronization. The platform also offers SSO protocols, supreme reliability, and lightning-fast page loads.

Product Quality Score

Features
8.4
Ease of use
8.5
Customer support
8.3
Value for money
8.4
8.4
TOTAL SCORE

Vanilla Forums features

Main features of Vanilla Forums are:

  • Moderation Tools
  • Positive Participation Rewards
  • Integrations
  • Custom Design
  • Gamification
  • Publish Great Content
  • Social Integration
  • Customizable Forums
  • Administration Tools
  • Community Creation
  • Audience Engagement
  • Analytics

Vanilla Forums Benefits

Benefits

The main benefits of Vanilla Forums are its capability to create a unique space for businesses and their customers, moderation features, and ease of use.

Vanilla Forums is an application that allows organizations to build online community bases where they can interact with their audiences. By building these virtual forums, businesses create a support system where every member, not just company employees, can pitch in for a solution. Additionally, this serves as a conversion platform for prospective consumers and as a loyalty push for existing patrons.

Concerning the interactions between staff and members, Vanilla Forums lets companies control what customers can do on the community site. There are also robust moderation tools within easy reach to ensure that discussions are clean.

Vanilla Forums does not require in-depth technical know-how for setup, which is beneficial to companies with small teams. This is because the solution has a sleek yet navigable user interface that makes installation, usage, and management streamlined. It can also push user adoption because of its familiar layout that can be found all over the internet.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Vanilla Forums Integrations

The following Vanilla Forums integrations are currently offered by the vendor:

  • LinkedIn
  • WordPress
  • Salesforce
  • Zendesk
  • Twitter
  • GitHub
  • MailChimp
  • Facebook
  • Steam

Video

Customer Support

Phone
Online

Pricing Plans

Vanilla Forums pricing is available in the following plans:

Free trial
VANILLA OPEN SOURCE
Free
BUSINESS
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CORPORATE
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ENTERPRISE
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