Sprout Social Review

Sprout Social OUR SCORE 89%
starting price $99
our score 89%
free trial
  1. What is Sprout Social
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Sprout Social?

Sprout Social is a cloud-based software that makes communications between corporations and individuals easy. It even helps streamline the communications between businesses and their customers, enthusiasts, and even prospects. Its three features, analytics, publishing, and engagement, can help businesses and individuals effectively step up their game in social communication. Sprout Social is a solution that allows users to establish and maintain their community by giving them a seamless way to initiate, participate, and track social conversations. It enables them to develop a better rapport with customers by providing fast answers to questions and concerns they may have in mind. The software even offers a wide range of functionalities so you can efficiently work on your social marketing strategies and optimize them. Lastly, it allows you to enhance customers’ return on social media platforms and manage your overall portfolio using a single tool.

Product Quality Score

Features
9.2
Ease of use
8.9
Customer support
8.8
Value for money
8.7
8.9
TOTAL SCORE

Sprout Social features

Main features of Sprout Social are:

  • Smart Inbox
  • Collaboration
  • Mobile
  • Publishing
  • Monitoring
  • Analytics
  • Account Structure
  • Social CRM

Sprout Social Benefits

Benefits

The main benefit of Sprout Social is its social media analytics. The tool provides valuable insights useful in the improvement of products and customer services. More details of its benefits here:

This software possesses a variety of handy functionalities. However, it stays out of the way while allowing businesses and individuals to engage themselves with target people and effectively establish a stronger relationship with them. Users can enjoy the benefits provided by Sprout Social for their analytics in social media. Also, the provided tools help them effectively and efficiently manage social care and social media efforts.

Given the fact that social media has become a part of everyone’s lives, it is also no wonder that it affects traditional marketing. This software helps users build business easily as they can acquire authentic feedback from customers, which could help them improve their products and services. Establishing a better and stronger customer relationship is also made easy with Sprout Social.

Another benefit offered by this software is that users can easily identify their customers and engage with them. Also, it gives users a well-organized dashboard that lets them divide necessary matters into six sections: Tasks, Messages, Feed, Discovery, Reports, and Publishing. These sections can help them determine where to stand with customers and prospects.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Sprout Social Integrations

The following Sprout Social integrations are currently offered by the vendor:

  • Twitter
  • LinkedIn
  • Facebook
  • Instagram
  • Zendesk
  • Google+
  • UserVoice

Video

Customer Support

Phone
Online

Pricing Plans

Sprout Social pricing is available in the following plans:

Free trial
PREMIUM PLAN
$99 per user/month
CORPORATE PLAN
$149 per user/month
ENTERPRISE PLAN
$249 per user/month
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