Slack Review

Slack OUR SCORE 93%
starting price $6.67
our score 93%
free trial
  1. What is Slack
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is Slack ?

Slack is a communication tool that offers real-time messaging as well as the ability to archive, search, and share files. The software is intended for those who want their communication materials housed in one location and being able to quickly search files and gain direct access to them via a connected mobile device or PC. The platform integrates with more than 1,000 external services and apps. It reassures users of versatility and extensive integration for the long term. It comes with a number of external and internal sharing options to share and acquire files from any user. In addition, a filter can be set to help users search for a particular file in terms of type, recently accessed, or relevance. What’s more, Slack is bundled with native apps for Android and iOS devices for on-the-go use. The read/write syncing ensures that whatever is being done with a file is automatically synced across different devices.

Product Quality Score

Features
9.5
Ease of use
9.1
Customer support
9.3
Value for money
9.3
9.3
TOTAL SCORE

Slack features

Main features of Slack are:

  • iOS & Android apps
  • Data security
  • Data encryption
  • Single Sign-On
  • Voice/video calls
  • Feedback
  • Progress archive
  • Notifications
  • Integrations
  • Search
  • Snippets
  • Webhooks
  • Collaboration
  • File sharing
  • File browsing
  • Synchronization
  • Open API
  • Two-factor authentication
  • Conversation channels
  • Private groups
  • Messaging
  • Message
  • History

Slack Benefits

Benefits

The benefits of Slack are its user-friendly interface and the simplicity it affords administrators to onboard new users. Here are the details:

These days, teams are in need of a responsive communication software that goes beyond just collecting channels. Slack is a hub that houses conversations in databases to ensure they can be readily accessed anytime and anywhere.

Actions can be accomplished quickly since the platform utilizes a user-friendly and intuitive dashboard. There’s never a need for complicated installations, maintenance, or training as the software itself is hosted on the cloud.

Slack is designed to let users move from asynchronous to synchronous communication, allowing for immediate response in real time. Messages are fully searchable and centralized, which makes it easy for newly onboarded members to catch up with team conversations.

Other useful functionalities found in this tool include private groups, browsing, communication channels, and internal-external sharing.

Slack is considered to be one of the most widely used and highly integrated platforms today. It’s one of the biggest reasons why top global organizations have chosen this tool for their teams. The system works seamlessly with almost all leading apps in the market including MailChimp, Google Drive, Zendesk, Dropbox, GitHub, and major social channels.

The software offers a free plan for users who want to try it. The best part about this is that there are no restrictions in terms of the number of users and length of use.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

Slack Integrations

The following Slack integrations are currently offered by the vendor:

Slack offers integration to more than 1,500 apps. These apps can be found in its directory.

 

Video

Customer Support

Phone
Online

Pricing Plans

Slack pricing is available in the following plans:

Free trial
Free Plan
$0
Standard
$6.67/user/month (billed annually) or $8 billed monthly
Plus
$12.50/user/month (billed annually) or $15 billed monthly
Enterprise
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