ServiceTitan Review

ServiceTitan OUR SCORE 84%
starting price By quote
our score 84%
free trial
  1. What is ServiceTitan
  2. Product Quality Score
  3. Main Features
  4. List of Benefits
  5. Technical Specifications
  6. Available Integrations
  7. Customer Support
  8. Pricing Plans
  9. Other Popular Software Reviews

What is ServiceTitan?

ServiceTitan is an online, mobile-based field management software specially designed for electrical, HVAC, and plumbing contractors. It offers a rich suite of tools that aids in dispatching, scheduling, sales, invoicing, and more. It also provides tracking capabilities for helping users monitor their marketing return on investments, which will allow them to connect and follow the process with all the calls they get. This would determine if a call turns into a missed opportunity or an accomplished sale. The system also provides features that are useful for technicians in the field such as custom reporting, dashboards, and call recording.

Product Quality Score

Features
8.5
Ease of use
8.3
Customer support
8.3
Value for money
8.5
8.4
TOTAL SCORE

ServiceTitan features

Main features of ServiceTitan are:

  • Certification program
  • Best practices consultation
  • Measure marketing campaigns
  • Eliminate paperwork
  • Pre-launch review
  • Personalized Q&A
  • Training library
  • Track sales performance
  • Monitor call booking
  • Data import

ServiceTitan Benefits

Benefits

The main benefits of ServiceTitan are its extensive field management platform, its ability to help you make smarter decisions, and its mobile app support. Here are the details:

Comprehensive Field Management solution

ServiceTitan was developed with three goals in mind; to help businesses streamline their operations, render top quality services to their customers, and increase sales. For that, the system is equipped with useful features such as providing visual sales experiences for their customers. This powerful feature greatly enhances the business’s job average and its conversion rate. ServiceTitan is also capable of tracking and monitoring staff. This would give the companies the knowledge of how their employees are handling their customers and doing their tasks. There is also a robust reporting tool that, when paired together with data analysis, will boost the company’s chances of generating more leads and gaining more opportunities.

Provides services on the go

It is a mobile application which means that users will have access to the system’s services wherever, whenever. All they have to do is go to the mobile-optimized site on their iOS or Android devices and they will be provided with a remote connection to the system.

Drives better business decisions
ServiceTitan allows business operations to run more efficiently by exercising the best industry practices on every service rendered and by being able to view relevant information about their customers such as equipment and service history whenever they call. With the information made available to them by the system, it will be easier for users to plan their next move in order to provide quality service. Leaving positive impressions to their customers and having a clear picture of how their business is faring will help steer their businesses towards success.

Technical Specifications

Devices Supported

  • Web-based
  • iOS
  • Android
  • Desktop

Customer types

  • Small business
  • Medium business
  • Enterprise

Customer Support Types

  • Phone
  • Online

ServiceTitan Integrations

The following ServiceTitan integrations are currently offered by the vendor:

  • ReviewBuzz
  • QuickBooks
  • GPS Insight
  • Nationwide Inbound
  • Teletrac

Video

Customer Support

Phone
Online

Pricing Plans

ServiceTitan pricing is available in the following plans:

Free trial
QUOTE-BASED PLAN
Contact vendor
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